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Kroger Family of Companies in Los Alamos, NM is seeking a fuel center associate to assist customers, pump gas, run the register, and maintain a clean, safe and compliant work area. You will perform daily tours, incident reporting, and respond to customer needs with honesty and integrity.
This role emphasizes teamwork, quick thinking in a fast-paced environment, and adherence to corporate policies while fostering a respectful and inclusive atmosphere for customers and staff alike.
Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
Pump gas
Complete daily tour and inspection
Fill out incident and security reports
Clean up fuel spills and complete Fuel Spill Report
Recover displays; maintain cleanliness of department
Perform cashier functions
Answer telephones
Comply with corporate policies
Comply with all safety guidelines and standards
Promote and follow company initiatives
Maintain knowledge of emergency plans numbers and procedures
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Familiarity with industry/technical terms and processes
Ability to work in a fastpaced environment
Ability to work without direct supervision
Any related experience
Knowledge of company policies, procedures, and organizational structure