Fuel Center Associate – Fast-Paced Customer Service

Kroger Family of Companies; Chandler (AZ); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Kroger Family of Companies is seeking a front-line role at the Chandler, AZ fuel center to assist customers, operate the register, and maintain a clean, safe workspace. Responsibilities include pumping gas, conducting daily tours, filing incident reports, and supporting displays while adhering to company policies.

The position emphasizes honesty, safety, and exceptional service, with opportunities to work in a fast-paced environment and collaborate with teammates to meet customer needs and

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fastpaced environment.
• Ability to work without direct supervision.
• Any related experience.
• Knowledge of company policies, procedures, and organizational structure.

Responsabilités

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Connaissances

Industry terms familiarity

Fast-paced work ability

Work without direct supervision

Description du poste

Kroger Family of Companies is seeking a front-line role at the Chandler, AZ fuel center to assist customers, operate the register, and maintain a clean, safe workspace. Responsibilities include pumping gas, conducting daily tours, filing incident reports, and supporting displays while adhering to company policies.

The position emphasizes honesty, safety, and exceptional service, with opportunities to work in a fast-paced environment and collaborate with teammates to meet customer needs and