Fuel Center Associate - Customer Service & Cashier

Kroger; Gilbert (AZ); On-site; USD 24,000 - 30,000; Full time

Job summary

Kroger in Gilbert, AZ is hiring a Fuel Center Associate to assist customers, operate the cash register and help maintain a clean, safe fueling area. You will pump gas, complete daily tours, and report incidents following company policies.

The role emphasizes strong customer service, accuracy at the register, and adherence to safety guidelines. You will handle spill responses, cash handling tasks, and support store initiatives while working in a fast-paced environment.

Qualifications

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Customer service

Cashier operations

Safety compliance

Job description

Kroger in Gilbert, AZ is hiring a Fuel Center Associate to assist customers, operate the cash register and help maintain a clean, safe fueling area. You will pump gas, complete daily tours, and report incidents following company policies.

The role emphasizes strong customer service, accuracy at the register, and adherence to safety guidelines. You will handle spill responses, cash handling tasks, and support store initiatives while working in a fast-paced environment.