Fuel Center Associate: Customer Service & Safety

The Kroger Co.; Orange (AL); Vor Ort; USD 15.000 - 18.000; Vollzeit

Zusammenfassung

The Kroger Co. is hiring at its fuel center to assist customers, operate the cash register, pump gas, and keep the area neat and safe. You will complete daily inspections, handle incident and security reports, and ensure compliance with safety procedures.

Responsibilities include stocking, cleaning spills, answering phones, processing transactions, and upholding company policies with a strong emphasis on customer service and safety.

Qualifikationen

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Aufgaben

• Assist customers and manage cash register.
• Maintain neatness and cleanliness of the fuel center.
• Recover stock, fill out incident and security reports, and maintain compliance documentation.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Kenntnisse

Fast-paced environment

Independent worker

Customer service orientation

Compliance and safety awareness

Industry terminology familiarity

Jobbeschreibung

The Kroger Co. is hiring at its fuel center to assist customers, operate the cash register, pump gas, and keep the area neat and safe. You will complete daily inspections, handle incident and security reports, and ensure compliance with safety procedures.

Responsibilities include stocking, cleaning spills, answering phones, processing transactions, and upholding company policies with a strong emphasis on customer service and safety.