Fuel Center Associate: Customer Service & Cashier

Kroger Family of Companies; Monroe (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking a fuel center associate to assist customers, operate the register, pump gas, and keep the area clean and safe. The role emphasizes safety, accuracy, and friendly service in a fast-paced retail environment.

You will follow corporate policies, complete incident reports, and support safety and emergency procedures while helping customers and maintaining cleanliness and order at the fuel center.

Qualifications

• Familiarity with industry/technical terms and processes
• Ability to work in a fastpaced environment
• Ability to work without direct supervision

Responsibilities

• Model Customer 1st behavior; deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Industry terms familiarity

Fast-paced environment

Work without supervision

Job description

Kroger Family of Companies is seeking a fuel center associate to assist customers, operate the register, pump gas, and keep the area clean and safe. The role emphasizes safety, accuracy, and friendly service in a fast-paced retail environment.

You will follow corporate policies, complete incident reports, and support safety and emergency procedures while helping customers and maintaining cleanliness and order at the fuel center.