Fuel Center Associate - Fast-Paced Customer Service

Kroger Family of Companies; Columbia Township (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking a Fuel Center Associate to assist customers, operate the cash register, pump gas and maintain a clean, safe fueling area. You will recover stock, complete incident and security reports, and uphold company values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include delivering excellent customer service, performing cashier duties, answering phones, completing daily tours and inspections, fueling spills reports, complying

Qualifications

• Familiarity with industry terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Industry terms

Fast-paced

Independence

Job description

Kroger Family of Companies is seeking a Fuel Center Associate to assist customers, operate the cash register, pump gas and maintain a clean, safe fueling area. You will recover stock, complete incident and security reports, and uphold company values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include delivering excellent customer service, performing cashier duties, answering phones, completing daily tours and inspections, fueling spills reports, complying