Fuel Center Associate - Customer Service & Cashier

Kroger Co.; Orange (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger Co. in Orange, CA is seeking a customer-focused associate to assist customers, operate the fuel center, and perform cashier duties. Responsibilities include pumping gas, daily tours and inspections, and maintaining a clean, safe, and compliant environment.

You will handle incident reports, spill response, display recovery, and provide excellent service while following corporate policies. This role emphasizes teamwork, safety, and adapting to a fast-paced store setting.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Any related experience.
• Knowledge of company policies, procedures, and organizational structure.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Customer service

Cash handling

Safety compliance

Fast-paced environment

Communication

Job description

Kroger Co. in Orange, CA is seeking a customer-focused associate to assist customers, operate the fuel center, and perform cashier duties. Responsibilities include pumping gas, daily tours and inspections, and maintaining a clean, safe, and compliant environment.

You will handle incident reports, spill response, display recovery, and provide excellent service while following corporate policies. This role emphasizes teamwork, safety, and adapting to a fast-paced store setting.