Fuel Center Guest Services Associate & Cashier

Kroger; Cincinnati (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is seeking a frontline associate to assist customers and manage the fuel center. The role includes operating the cash register, stocking areas, and ensuring safety and cleanliness. You will complete incident reports and follow company policies while delivering value and service to customers.

The position emphasizes teamwork, reliability, and the ability to perform essential functions with or without accommodations, in a fast-paced retail environment.

Qualifications

• Familiar with industry terms and processes.
• Able to work in a fast-paced environment.
• Able to work without direct supervision.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Cash handling

Fast-paced work

Independent worker

Job description

Kroger is seeking a frontline associate to assist customers and manage the fuel center. The role includes operating the cash register, stocking areas, and ensuring safety and cleanliness. You will complete incident reports and follow company policies while delivering value and service to customers.

The position emphasizes teamwork, reliability, and the ability to perform essential functions with or without accommodations, in a fast-paced retail environment.