Fuel Center Associate - Customer Service & Cashier

Kroger; Irving (IA); On-site; USD 24,000 - 31,000; Full time

Job summary

Kroger is seeking staff to assist customers and operate the fuel center. Responsibilities include pumping gas, handling cash, and keeping the area clean while following safety rules.

The role emphasizes teamwork, incident reporting, and adherence to company policies to ensure excellent service and compliance across shifts. Ideal candidates will demonstrate a strong focus on customer-first service, integrity, and the ability to work in a fast-paced environment while maintaining high safety

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Any related experience.
• Knowledge of company policies, procedures, and organizational structure.

Responsibilities

• Assist customers and manage cash register.
• Maintain neatness and cleanliness of the fuel center.
• Recover stock, fill out incident and security reports, and maintain compliance documentation.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies and safety guidelines.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans numbers and procedures.

Skills

Customer service

Cashier skills

Communication

Safety awareness

Conflict management

Job description

Kroger is seeking staff to assist customers and operate the fuel center. Responsibilities include pumping gas, handling cash, and keeping the area clean while following safety rules.

The role emphasizes teamwork, incident reporting, and adherence to company policies to ensure excellent service and compliance across shifts. Ideal candidates will demonstrate a strong focus on customer-first service, integrity, and the ability to work in a fast-paced environment while maintaining high safety