Fuel Center Associate — Customer Service & Cashier

Kroger; Phoenix (AZ); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Kroger is seeking a Fuel Center Associate to assist customers, pump gas, perform cashier duties and help keep the fuel center clean and safe. The role includes handling incidents and security reports, completing daily inspections, and upholding Kroger policies and safety standards.

The position requires a cooperative attitude, ability to work in a fast-paced environment, and attentiveness to emergency procedures and company initiatives.

Qualifications

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision
• Any related experience
• Knowledge of company policies, procedures, and organizational structure

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job description

Kroger is seeking a Fuel Center Associate to assist customers, pump gas, perform cashier duties and help keep the fuel center clean and safe. The role includes handling incidents and security reports, completing daily inspections, and upholding Kroger policies and safety standards.

The position requires a cooperative attitude, ability to work in a fast-paced environment, and attentiveness to emergency procedures and company initiatives.