Fuel Center Associate: Customer-First Service & Safety

Kroger Family of Companies; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Kroger Family of Companies is seeking a Fuel Center Associate to assist customers, operate the cash register, and keep the fuel area neat and compliant.

You will pump gas, perform daily tours and inspections, file incident and security reports, and support safety initiatives while delivering friendly, respectful service.

The role requires teamwork, the ability to work calmly under pressure, and adherence to company policies, emergency procedures, and standards.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with all safety guidelines and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans numbers and procedures.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Industry terms familiarity

Fast-paced environment

Independent worker

Job description

Kroger Family of Companies is seeking a Fuel Center Associate to assist customers, operate the cash register, and keep the fuel area neat and compliant.

You will pump gas, perform daily tours and inspections, file incident and security reports, and support safety initiatives while delivering friendly, respectful service.

The role requires teamwork, the ability to work calmly under pressure, and adherence to company policies, emergency procedures, and standards.