FTTX Drop Technician: Field Install & Repair

Conexon; Cairo (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Three weeks PTO

Health/Dental/Vision

Life insurance

Disability insurance

Retirement benefits

Job summary

Conexon is seeking a Drop Technician to install, maintain, and repair customer FTTX drops/NIDs across our service territory. You will install aerial or buried service drops and NIDs to homes and businesses, coordinating with warehouses and technicians.

This full-time, fixed-schedule role requires travel within the footprint, occasional nights/weekends, and the ability to operate field equipment. You will work outdoors in varying weather and help ensure timely restoration after service issues.

Qualifications

• High school diploma required.
• Strong computer skills.
• Ability to use optical test equipment including fusion splicers and OTDRs.
• Ability to operate forklifts, trenchers, plows, and bore machines.
• Safely operate a company vehicle.
• Strong communication skills.
• Initiative to work remotely with limited supervision.
• Strong leadership skills.
• Able and willing to travel, and work nights/weekends.

Responsibilities

• Surveying the work area to assess possible obstructions (water, gas, etc)
• Make contact with customers before starting any work
• Installing FTTX drops to customer homes and businesses
• Assures customer services are restored after trouble ticket dispatch
• Understanding Conexon builds mapping
• Operate machinery including trenching, plowing, and bore equipment for burying cable
• Assigning equipment and material to warehouses, technicians, and customers
• Assuring proper inventory is maintained at each project location
• Documenting assignment of inventory within inventory system
• It is our responsibility as a company to meet timelines that we as a company may fall behind on. Some weekends may be required to meet these timelines
• Track footage and materials used per job
• Understanding to report to management and the owner of the property when any kind of damage occurs
• Following Conexon’s vehicle policies and guidelines
• Keeping up with vehicle/equipment maintenance and cleanliness
• Understanding of restoration work which will include but not limited to yards, houses, and other personal property of the customers
• Taking photos to document work site covering all areas
• Responding to coordinators and dispatch in a timely manner when they reach out
• Understanding of pole/strand drop attachments
• Other duties as assigned by management

Skills

High school diploma

Strong computer skills

Communication skills

Initiative to work remotely withimited

Leadership skills

Education

High school diploma

Tools

Fusion splicer

OTDR

Forklift

Trencher

Plow

Bore machine

Job description

Conexon is seeking a Drop Technician to install, maintain, and repair customer FTTX drops/NIDs across our service territory. You will install aerial or buried service drops and NIDs to homes and businesses, coordinating with warehouses and technicians.

This full-time, fixed-schedule role requires travel within the footprint, occasional nights/weekends, and the ability to operate field equipment. You will work outdoors in varying weather and help ensure timely restoration after service issues.