FTTH Installer

Garmac Limited LLC; Prescott (AZ); On-site; USD 42,000 - 70,000; Full time

Job summary

Garmac Limited LLC is seeking a skilled Fiber Optic Installation Technician in Prescott, AZ. The role entails installing fiber at homes and businesses, running fiber drops, and setting up customer premises equipment while ensuring safety and quality.

You will troubleshoot, configure routers and Wi‑Fi, and educate customers on the new services. The ideal candidate has FTTH/telecom installation experience, strong troubleshooting skills, and the ability to manage multiple jobs daily.

Qualifications

• Experience in FTTH, telecom, cable, satellite, or low‑voltage installation preferred.
• Fiber optic installation and troubleshooting experience strongly preferred.
• Ability to use fiber testing equipment (optical power meters, visual fault locators, etc.).
• Ability to safely operate drills, hand tools, ladders, and installation equipment.
• Basic understanding of home networking, routers, Wi‑Fi, and Ethernet.
• Strong customer‑service skills and professional appearance.
• Ability to work independently and manage multiple jobs daily.
• Valid driver’s license and acceptable driving record.
• Must possess a white work vehicle, basic hand tools, and a ladder.
• Splicer lease available if needed.

Responsibilities

• Install fiber‑optic service at residential and commercial locations.
• Run fiber from terminals, pedestals, handholes, poles, or other network points to customer premises.
• Install and route interior/exterior fiber cabling, including drilling through walls when required.
• Install fiber drops, NIDs/enclosures, ONTs, routers, and other customer‑premise equipment.
• Perform fiber terminations, connector installation, and splicing as needed.
• Test optical signal levels using optical power meters, OTDRs, light sources, and visual fault locators.
• Verify installations meet required specifications and activate internet or related services.
• Configure routers, Wi‑Fi equipment, and confirm proper connectivity.
• Troubleshoot fiber, equipment, Wi‑Fi, and general connectivity issues.
• Educate customers on installed equipment, services, and basic operation.
• Maintain a clean, professional work area during and after installation.
• Document completed work, equipment used, test results, and installation details.
• Capture required photographs and complete electronic work orders.
• Maintain company tools, testing equipment, vehicles, and inventory.
• Follow all company, customer, OSHA, and job‑site safety requirements.
• Communicate with supervisors and dispatch regarding job status, issues, damages, or additional work needed.

Skills

FTTH experience

Fiber installation & troubleshooting

Customer service

Independent / multi-site management

Safety mindset

Home networking basics

Driver's license

Own white work vehicle

Tools

Optical power meters

Visual fault locators

OTDRs

Drills

Hand tools

Ladders

Job description

Fiber Optic Installation Technician

Summary

We are seeking a skilled, professional Fiber Optic Installation Technician with prior experience in FTTH, telecommunications, cable, satellite, or low‑voltage installation. The ideal candidate brings hands‑on fiber installation and troubleshooting expertise, strong customer‑service skills, and the ability to work independently across multiple jobs per day.

Key Responsibilities

• Install fiber‑optic service at residential and commercial customer locations.
• Run fiber from terminals, pedestals, handholes, poles, or other network connection points to customer premises.
• Install and route interior/exterior fiber cabling, including drilling through walls when required.
• Install fiber drops, NIDs/enclosures, ONTs, routers, and other customer‑premise equipment.
• Perform fiber terminations, connector installation, and splicing as needed.
• Test optical signal levels using optical power meters, OTDRs, light sources, and visual fault locators.
• Verify installations meet required specifications and activate internet or related services.
• Configure routers, Wi‑Fi equipment, and confirm proper connectivity.
• Troubleshoot fiber, equipment, Wi‑Fi, and general connectivity issues.
• Educate customers on installed equipment, services, and basic operation.
• Maintain a clean, professional work area during and after installation.
• Document completed work, equipment used, test results, and installation details.
• Capture required photographs and complete electronic work orders.
• Maintain company tools, testing equipment, vehicles, and inventory.
• Follow all company, customer, OSHA, and job‑site safety requirements.
• Communicate with supervisors and dispatch regarding job status, issues, damages, or additional work needed.

Required Skills & Qualifications

• Previous FTTH, telecom, cable, satellite, or low‑voltage installation experience preferred.
• Fiber optic installation and troubleshooting experience strongly preferred.
• Ability to use fiber testing equipment (optical power meters, visual fault locators, etc.).
• Ability to safely operate drills, hand tools, ladders, and installation equipment.
• Basic understanding of home networking, routers, Wi‑Fi, and Ethernet.
• Strong customer‑service skills and professional appearance.
• Ability to work independently and manage multiple jobs daily.
• Valid driver’s license and acceptable driving record.
• Ability to pass background checks and drug screenings when required.
• Must possess a white work vehicle, basic hand tools, and a ladder.
• Splicer lease available if needed.

Preferred Attributes

• Strong problem‑solving and troubleshooting ability.
• Clear communication skills with customers, supervisors, and dispatch.
• Organized, detail‑oriented, and consistent with documentation.
• Commitment to safety, quality, and customer satisfaction.