FTTH Installer

Garmac Limited LLC; Novi (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Garmac Limited LLC is seeking a skilled Fiber Optic Installation Technician to support FTTH deployments in Novi, MI. You will install, test, and troubleshoot fiber networks at residential and commercial sites, ensuring high-quality connections and customer satisfaction.

You will run fiber from terminations to customer premises, configure routers and Wi‑Fi, document all work orders, and uphold safety standards on every job.

Qualifications

• FTTH/telecom installation experience required.
• Ability to use fiber testing equipment like power meters.
• Safe operation of drills, ladders, and hand tools.
• Valid driver's license and clean driving record.
• Ability to work independently and manage multiple jobs daily.

Responsibilities

• Install fiber-optic service at residential and commercial locations.
• Run fiber from network points to customer premises.
• Test and troubleshoot fiber and network equipment.
• Configure routers and Wi‑Fi; verify connectivity.
• Document work orders, test results, and installation details.

Skills

FTTH installation

Fiber testing

Customer service

Independent worker

Driver's license

Safety awareness

Documentation

Tools

Optical power meters

OTDRs

Visual fault locators

Drills

Ladders

Job description

Fiber Optic Installation Technician – Job Description

Summary

We’re seeking a skilled, professional Fiber Optic Installation Technician with prior experience in FTTH, telecommunications, cable, satellite, or low‑voltage installation. The ideal candidate brings hands‑on fiber installation and troubleshooting expertise, strong customer‑service skills, and the ability to work independently across multiple jobs per day.

Key Responsibilities

• Install fiber‑optic service at residential and commercial customer locations.
• Run fiber from terminals, pedestals, handholes, poles, or other network connection points to customer premises.
• Install and route interior/exterior fiber cabling, including drilling through walls when required.
• Install fiber drops, NIDs/enclosures, ONTs, routers, and other customer‑premise equipment.
• Perform fiber terminations, connector installation, and splicing as needed.
• Test optical signal levels using optical power meters, OTDRs, light sources, and visual fault locators.
• Verify installations meet required specifications and activate internet or related services.
• Configure routers, Wi‑Fi equipment, and confirm proper connectivity.
• Troubleshoot fiber, equipment, Wi‑Fi, and general connectivity issues.
• Educate customers on installed equipment, services, and basic operation.
• Maintain a clean, professional work area during and after installation.
• Document completed work, equipment used, test results, and installation details.
• Capture required photographs and complete electronic work orders.
• Maintain company tools, testing equipment, vehicles, and inventory.
• Follow all company, customer, OSHA, and job‑site safety requirements.
• Communicate with supervisors and dispatch regarding job status, issues, damages, or additional work needed.

Required Skills & Qualifications

• Previous FTTH, telecom, cable, satellite, or low‑voltage installation experience preferred.
• Fiber optic installation and troubleshooting experience strongly preferred.
• Ability to use fiber testing equipment (optical power meters, visual fault locators, etc.).
• Ability to safely operate drills, hand tools, ladders, and installation equipment.
• Basic understanding of home networking, routers, Wi‑Fi, and Ethernet.
• Strong customer‑service skills and professional appearance.
• Ability to work independently and manage multiple jobs daily.
• Valid driver’s license and acceptable driving record.
• Ability to pass background checks and drug screenings when required.Must possess a truck, basic hand tools, and a ladder.
• Splicer lease available if needed.

Preferred Attributes

• Strong problem‑solving and troubleshooting ability.
• Clear communication skills with customers, supervisors, and dispatch.
• Organized, detail‑oriented, and consistent with documentation.
• Commitment to safety, quality, and customer satisfaction.