FTTH Installer

Garmac Limited LLC; Flint (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Garmac Limited LLC seeks a skilled Fiber Optic Installation Technician with FTTH, telecom, cable, satellite, or low‑voltage experience. You will install fiber at homes and businesses, test with optical meters, and troubleshoot connectivity.

Independent work across multiple jobs per day is required, with a strong focus on safety and customer satisfaction. The role involves routing fiber, terminal wiring, NIDs/ONTs, and customer Premise Equipment, plus documenting activities and maintaining gear.

Qualifications

• Experience with FTTH or related fiber installations.
• Proficient in testing fiber with meters and light sources.
• Strong customer-service and communication skills.
• Able to work independently on multiple jobs per day.

Responsibilities

• Install fiber-optic service at residential and commercial sites.
• Run fiber from network points to customer premises.
• Install and route interior/exterior fiber cabling and equipment.
• Perform fiber terminations, splicing, and testing.
• Configure routers and Wi‑Fi and verify connectivity.
• Document work and test results clearly.
• Maintain tools, vehicles and inventory, ensuring safety and quality.

Skills

FTTH installation

Fiber testing

Customer service

Independent work

Driver's license

Safety compliance

Hand tools

Truck ownership

OSHA awareness

Tools

Optical power meter

Visual fault locator

OTDR

Installation tools

Job description

Fiber Optic Installation Technician – Job Description

Summary

We’re seeking a skilled, professional Fiber Optic Installation Technician with prior experience in FTTH, telecommunications, cable, satellite, or low‑voltage installation. The ideal candidate brings hands‑on fiber installation and troubleshooting expertise, strong customer‑service skills, and the ability to work independently across multiple jobs per day.

Key Responsibilities

• Install fiber‑optic service at residential and commercial customer locations.

• Run fiber from terminals, pedestals, handholes, poles, or other network connection points to customer premises.

• Install and route interior/exterior fiber cabling, including drilling through walls when required.

• Install fiber drops, NIDs/enclosures, ONTs, routers, and other customer‑premise equipment.

• Perform fiber terminations, connector installation, and splicing as needed.

• Test optical signal levels using optical power meters, OTDRs, light sources, and visual fault locators.

• Verify installations meet required specifications and activate internet or related services.

• Configure routers, Wi‑Fi equipment, and confirm proper connectivity.

• Troubleshoot fiber, equipment, Wi‑Fi, and general connectivity issues.

• Educate customers on installed equipment, services, and basic operation.

• Maintain a clean, professional work area during and after installation.

• Document completed work, equipment used, test results, and installation details.

• Capture required photographs and complete electronic work orders.

• Maintain company tools, testing equipment, vehicles, and inventory.

• Follow all company, customer, OSHA, and job‑site safety requirements.

• Communicate with supervisors and dispatch regarding job status, issues, damages, or additional work needed.

Required Skills & Qualifications

• Previous FTTH, telecom, cable, satellite, or low‑voltage installation experience preferred.

• Fiber optic installation and troubleshooting experience strongly preferred.

• Ability to use fiber testing equipment (optical power meters, visual fault locators, etc.).

• Ability to safely operate drills, hand tools, ladders, and installation equipment.

• Basic understanding of home networking, routers, Wi‑Fi, and Ethernet.

• Strong customer‑service skills and professional appearance.

• Ability to work independently and manage multiple jobs daily.

• Valid driver’s license and acceptable driving record.

• Ability to pass background checks and drug screenings when required.

• Must possess a truck, basic hand tools, and a ladder.

• Splicer lease available if needed.

Preferred Attributes

• Strong problem‑solving and troubleshooting ability.

• Clear communication skills with customers, supervisors, and dispatch.

• Organized, detail‑oriented, and consistent with documentation.

• Commitment to safety, quality, and customer satisfaction.