FTTH Installer

Garmac Limited LLC; Rochester (MN); On-site; USD 42,000 - 70,000; Full time

Job summary

Garmac Limited LLC is seeking a skilled Fiber Optic Installation Technician to perform FTTH installations at residential and commercial sites. You will run fiber, terminate, test, and configure network equipment while maintaining safety and professionalism.

The role requires independent work on multiple jobs per day, strong problem solving, and clear communication with customers and dispatch. A valid truck and basic tools are expected, with prior fiber installation experience preferred.

Qualifications

• FTTH/low-voltage installation experience preferred.
• Fiber optic installation and troubleshooting experience.
• Ability to use fiber testing equipment (optical power meters, visual fault locators, etc.).
• Ability to safely operate drills, hand tools, ladders, and installation equipment.
• Basic understanding of home networking, routers, Wi‑Fi, and Ethernet.
• Ability to work independently and manage multiple jobs daily.

Responsibilities

• Install fiber‑optic service at residential and commercial locations.
• Run fiber from terminals to customer premises.
• Install and route interior/exterior fiber cabling; drill through walls when needed.
• Install fiber drops, NIDs/enclosures, ONTs, routers, and other customer‑premise equipment.
• Perform fiber terminations, connector installation, and splicing as needed.
• Test optical signal levels using optical power meters, OTDRs, light sources, and fault locators.
• Configure routers and Wi‑Fi equipment; verify connectivity and service activation.
• Troubleshoot fiber, equipment, Wi‑Fi, and general connectivity issues.
• Educate customers on installed equipment, services, and operation.
• Maintain a clean, professional work area; document work orders and test results.

Skills

FTTH installation

Fiber optic troubleshooting

Independent work

Home networking basics

Truck ownership

Ladders and hand tools

Splicer lease

Tools

Fiber testing equipment

Optical power meters

Visual fault locators

Drills

Job description

Fiber Optic Installation Technician

Summary

We are seeking a skilled, professional Fiber Optic Installation Technician with prior experience in FTTH, telecommunications, cable, satellite, or low‑voltage installation. The ideal candidate brings hands‑on fiber installation and troubleshooting expertise, strong customer‑service skills, and the ability to work independently across multiple jobs per day.

Key Responsibilities

• Install fiber‑optic service at residential and commercial customer locations.
• Run fiber from terminals, pedestals, handholes, poles, or other network connection points to customer premises.
• Install and route interior/exterior fiber cabling, including drilling through walls when required.
• Install fiber drops, NIDs/enclosures, ONTs, routers, and other customer‑premise equipment.
• Perform fiber terminations, connector installation, and splicing as needed.
• Test optical signal levels using optical power meters, OTDRs, light sources, and visual fault locators.
• Verify installations meet required specifications and activate internet or related services.
• Configure routers, Wi‑Fi equipment, and confirm proper connectivity.
• Troubleshoot fiber, equipment, Wi‑Fi, and general connectivity issues.
• Educate customers on installed equipment, services, and basic operation.
• Maintain a clean, professional work area during and after installation.
• Document completed work, equipment used, test results, and installation details.
• Capture required photographs and complete electronic work orders.
• Maintain company tools, testing equipment, vehicles, and inventory.
• Follow all company, customer, OSHA, and job‑site safety requirements.
• Communicate with supervisors and dispatch regarding job status, issues, damages, or additional work needed.

Required Skills & Qualifications

• Previous FTTH, telecom, cable, satellite, or low‑voltage installation experience preferred.
• Fiber optic installation and troubleshooting experience.
• Ability to use fiber testing equipment (optical power meters, visual fault locators, etc.).
• Ability to safely operate drills, hand tools, ladders, and installation equipment.
• Basic understanding of home networking, routers, Wi‑Fi, and Ethernet.
• Ability to work independently and manage multiple jobs daily.
• Must possess a truck, basic hand tools, and a ladder.
• Splicer lease available if needed.

Preferred Attributes

• Strong problem‑solving and troubleshooting ability.
• Clear communication skills with customers, supervisors, and dispatch.
• Organized, detail‑oriented, and consistent with documentation.
• Commitment to safety, quality, and customer satisfaction.