FTE - Network Infrastructure Technician I

Dallas Theological Seminary; Dallas (TX); On-site; USD 41,000 - 50,000; Full time

Job summary

Dallas Theological Seminary is seeking an entry-level Network Infrastructure Technician I to support the campus IT backbone. This role assists in installation, maintenance, documentation, and troubleshooting of cabling, Telecom rooms, equipment racks, wireless infrastructure, and related systems under supervision.

Working with senior staff, you will learn industry best practices while supporting the Seminary's mission through dependable technology services.

Qualifications

• Associate degree in Information Technology, Telecommunications, Network Administration, or related discipline; or equivalent experience.
• 0-2 years of IT infrastructure, telecommunications, or cabling experience; internships or training may count.

Responsibilities

• Assist in maintaining Telecommunication and Equipment Rooms.
• Install and label copper network cabling; assist fiber installation.
• Terminate and test copper cabling under supervision; install faceplates and patch panels.
• Rack and cable network equipment; perform basic connectivity tests.
• Respond to service requests and document work in the ITSM platform; follow change management.

Skills

Attention to detail

Customer service orientation

Willingness to learn

Time management

Team collaboration

Basic troubleshooting skills

Education

Associate degree in IT/Telecom/Network Admin

Tools

CompTIA Network+

BICSI Installer 1

Job description

Job Details

Job Location: Dallas Campus - Dallas, TX 75204

Position Type: Full Time, Salaried, Exempt

Salary Range: $45,000.00 - $45,000.00 Salary

Job Category: On Campus

Job Summary

The Network Infrastructure Technician I provides entry-level support for Dallas Theological Seminary's physical network infrastructure. This position assists in the installation, maintenance, documentation, and troubleshooting of structured cabling systems, Telecommunications rooms (TR), Equipment Rooms (ER), equipment racks, wireless infrastructure, and related technology systems.

Working under the guidance of senior infrastructure staff, the technician learns and applies industry best practices while supporting the Seminary's mission through dependable technology services.

Telecommunications Room Support

• Assist in maintaining Telecommunication and Equipment Rooms.
• Perform basic cable management and housekeeping activities.
• Verify equipment labeling and documentation standards.
• Assist with equipment inventory management.

Structured Cabling Support

• Install and label copper network cabling.
• Assist with fiber optic cable installation projects.
• Terminate and test copper cabling under supervision.
• Install faceplates, patch panels, and cable management components.
• Maintain infrastructure labeling standards.

Network Equipment Installation

• Assist with installation of switches, wireless access points, UPS systems, and related hardware.
• Rack and cable network equipment.
• Perform basic network connectivity testing.
• Assist with office moves, adds, and changes.

IT Service Management

• Respond to assigned service requests and incidents.
• Document completed work within the IT Service Management platform.
• Follow established change management procedures.
• Escalate complex issues appropriately.

Documentation

• Update cable records and infrastructure documentation.
• Maintain asset inventory records.
• Document completed installations and modifications.

Qualifications Required

Education

• Associate degree in Information Technology, Telecommunications, Network Administration, or related discipline; or equivalent experience.

Experience

• 0-2 years of IT infrastructure, telecommunications, or cabling experience.
• Experience gained through internships, technical training programs, or related employment may be considered.

Technical Knowledge

• Structured cabling systems
• Copper and fiber optic networks
• Network equipment installation
• Telecommunications rooms
• Microsoft Windows environments

  Preferred Qualifications

  • CompTIA Network+
  • BICSI Installer 1
  • Experience with higher education technology environments

  Key Competencies

  • Attention to detail
  • Customer service orientation
  • Willingness to learn
  • Time management
  • Team collaboration
  • Basic troubleshooting skills

  Physical Requirements

  • Lift up to 50 pounds.
  • Work above ceilings and on ladders.
  • Install cabling in confined spaces.
  • Work in telecommunications rooms and construction environments.