Cable Technician

Socket.dev; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Socket.dev in New York, Town of Florida area is seeking a Cable Technician I to install and test low-voltage cabling, support IT operations, and assist with workstation deployments. You will work across office, industrial, and customer sites, with travel between sites as needed.

The role emphasizes accuracy, safety, and strong customer service while handling Cat5e/Cat6 cabling, racks, patch panels, and basic network equipment.

Qualifications

• 1+ years of experience in cabling or IT support.
• Basic knowledge of TIA/EIA cabling standards.
• Familiarity with Windows OS and basic networking.
• Ability to lift up to 50 lbs and travel between sites.

Responsibilities

• Install, terminate, and test Cat5e/Cat6 cabling.
• Document work in ticketing systems.
• Provide on-site and remote end-user support.
• Troubleshoot hardware, software, and network issues.
• Assist with workstation setup and deployments.
• Maintain safety and cleanliness on job sites.
• Set up user accounts and perform password resets.

Skills

Customer service

Technical troubleshooting

Attention to detail

Physical stamina

Communication

Tools

RJ-45 Crimp Tool

Cable Tester

Punch-down Tool

Drill

Ladder

Cable Toner

Job description

Position Summary

The Cable Technician I is responsible for performing basic low-voltage cabling work and providing on-site technical support for end users. This role supports daily IT operations, including troubleshooting workstation issues, installing and maintaining cabling infrastructure, and ensuring reliable connectivity at customer or internal locations. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.

Responsibilities

• Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.
• Perform cable routing, dressing, labeling, and documentation.
• Assist with installation of racks, patch panels, faceplates, and related hardware.
• Troubleshoot connectivity issues related to cabling infrastructure.
• Follow safety protocols and maintain a clean work environment on job sites.
• Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals.
• Perform troubleshooting for hardware, software, and network connectivity issues.
• Assist with workstation setup, imaging, upgrades, and deployments.
• Support user account setup, password resets, and basic application support.
• Document work performed in ticketing systems and es…
• Provide excellent customer service to end users, both onsite and remotely.

Work Environment

Combination of office, industrial, and customer site settings. Role may require travel between sites and flexible hours based on project needs.

#EES25

Requirements

• 1+ years of experience in cabling, IT support, or a related technical role.
• Basic understanding of network cabling standards (TIA/EIA).
• Familiarity with Windows OS, basic networking, and common IT troubleshooting steps.
• Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.).
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and work in various environments.
• Valid driver's license may be required depending on job site needs.

Preferred Skills

• Experience with ticketing systems
• Basic understanding of switches, access points, and network equipment.
• Certifications such as CompTIA A+, Network+, or entry-level cabling certificates.

Required tools

• 8-10ft ladder
• RJ 45 Crimp tool
• Smart phone
• Flashlight - not the one on the phone
• Fish Tape / Glow Rods
• Cordless drill
• Ethernet cable tester that displays output of all 8 pins simultaneous
• Cable toner
• Reliable Transportation