Network Engineer

dallascollege; United States; On-site; USD 71,000 - 87,000; Full time

Job summary

Dallas College is seeking a Network Systems professional to configure, deploy, test, maintain, upgrade, monitor, and troubleshoot enterprise LAN and WAN components to ensure secure, high-performance networking. The role emphasizes stability and operational excellence.

Responsibilities include managing firewalls, VPNs, DNS/DHCP, and ensuring robust network security. On-site work is required with potential hybrid arrangements after six months based on policy and responsibilities.

Qualifications

• Must know internet, computer networking gear and security configurations.
• Experience with Cisco Enterprise networking solutions, VOIP environments, and LAN/WAN technologies.
• Ability to learn and pursue professional development opportunities.
• Ability to document issues and train end users as required.
• Experience with firewall, intrusion prevention, VPN, and authentication systems.
• Strong communication and collaboration with stakeholders internal/external.

Responsibilities

• Establishes and maintains networking environment by documenting standards.
• Maximizes network performance through monitoring and troubleshooting.
• Updates knowledge by participating in educational opportunities.
• Implements systems using ITIL-based change control and management.
• Performs disaster recovery operations and data backups.
• Diagnose, resolve, and document hardware/software network issues for local and remote locations.
• Configure, manage and maintain firewall, VPN, Identity and authentication systems.
• Maintain IPAM, DNS and DHCP.

Skills

Cisco Enterprise networking

VOIP environments

LAN/WAN technologies

Network infrastructure devices

Firewall/VPN/Authentication

DNS/DHCP

Communication

Self-starter

Education

Bachelor's degree with three (3) years of experience in related field

Tools

ITIL framework

Cisco equipment

Job description

Weekly Work Hours 40

Compensation Range

Staff Range N07 Salary Minimum $79,439.00 Annually

FLSA

United States of America (Exempt)

Work Location

All positions are considered on-site roles.

After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.

Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

Staff

POSITION SUMMARY

Responsible for configuration, deployment, testing, maintenance, upgrades, management, monitoring and troubleshooting the enterprise LAN and WAN network components to provide a secure, high performance network. Ensure network stability and operational excellence.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Must have knowledge of internet, computer, routers, switches, firewall, etc., in order to perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Experience with Cisco Enterprise networking solutions, VOIP environments, and advanced understanding of LAN/WAN technologies.
• Must possess the ability to increase job knowledge through continuing education and/or other professional development opportunities.
• Strong understanding of network infrastructure and network hardware with the ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
• Able to diagnose, resolve, and document hardware/ software and network problems and provide end user training and support as required.
• Experience with firewall, intrusion prevention, VPN, and authentication systems.
• Ability to interact and maintain working relationships with stakeholders and constituents internal/external to the organization to ensure business needs are met.
• Attend or lead meetings to solicit ideas and/or recommendations for process improvements.
• Ability to work with all levels of staff within and outside the IT organization.
• Strong understanding of network security concepts and practice, IP addressing, DNS, DHCP and other common network protocols.
• Able to quickly learn new or unfamiliar technology and products using documentation and other readily available resources.
• Strong attention to detail and time management with the ability to prioritize assignments in an organized manner.
• Must be able to monitor network performance to determine if adjustments are necessary.
• May be asked to provide specific detailed information for hardware and software selection.
• Must be able to convey technical, administrative knowledge or complex information to others in nontechnical terms.
• Must be a self-starter with the ability to work independently and in a team-oriented, collaborative environment; must be dependable, flexible and adaptable to change.
• Must have excellent interpersonal, listening, oral and written communication skills to present reports, contracts and/or proposals for internal audiences and external organizations.
• Must be able to provide exemplary customer service.

MINIMUM QUALIFICATIONS

• Bachelor's degree with three (3) years of experience in related field.
• Current and valid Texas driver's license required for off-site travel.
• On-call, work hours may extend beyond the regular, eight hours, Monday-Friday, workday, including weekends and holidays to provide immediate support due to system failures on a 24/7 basis.
• Official transcripts will be required.
• Bilingual preferred.
• *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

PHYSICAL REQUIREMENTS

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Occasionally may be required to lift and carry materials weighing up to 30 pounds.

KEY RESPONSIBILITIES

• Establishes and maintain networking environment by documenting and ensuring system standards.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Updates job knowledge by participating in educational opportunities.
• Implement systems using procedures consistent with established Dallas College guidelines, industry standards and the Information Technology Infrastructure Library (ITIL), including change control and management.
• Performs disaster recovery operations and data backups as required.
• Diagnose, resolve, and document hardware/software network issues for local and remote locations.
• Configure, manage and maintain firewall, VPN, Identity and authentication systems.
• Maintain IPAM, DNS and DHCP