FT, Year-Round Front Desk Team Member

Horizon Outdoor Hospitality; Baton Rouge (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay for all hours worked

Free or discounted RV site

Generous yearly PTO

Career-like benefits

Matching 401k (after 6 months)

Job summary

Horizon Outdoor Hospitality is looking for a dedicated Front Desk Associate for Tiger's Trail RV Resort in Baton Rouge, Louisiana. The ideal candidate will be the first point of contact for our guests, ensuring a warm and inviting campground experience.

Key responsibilities include greeting guests, managing reservations, and providing information about the resort. The role requires strong customer service skills and the ability to handle multiple tasks efficiently. Benefits include competitive pay, PTO, and a matching 401k.

Qualifications

• Must pass background check.
• Ability to multitask and stay organized in a fast-paced environment.
• Previous office, hospitality, retail, or customer service experience is a plus.

Responsibilities

• Greet and assist guests with check-in and check-out.
• Answer phone calls, emails, and guest inquiries.
• Manage reservations and campground bookings.
• Process payments and maintain accurate records.
• Provide information about campground amenities and local attractions.
• Maintain a clean and organized front office area.

Skills

Customer service

Communication skills

General computer skills

Organizational skills

Job description

Join the Team at Tiger's Trail RV Resort!

Tiger's Trail RV Resort is seeking motivated, friendly, and reliable individuals to join our team. If you enjoy working in a friendly, outdoor hospitality environment and take pride in providing excellent guest experiences, we'd love to hear from you.

Full-Time Front Desk Associate

As the first point of contact for our guests, the Front Desk Associate plays a key role in creating a welcoming and positive campground experience.

Responsibilities:

• Greet and assist guests with check-in and check-out
• Answer phone calls, emails, and guest inquiries
• Manage reservations and campground bookings
• Process payments and maintain accurate records
• Provide information about campground amenities, policies, and local attractions
• Assist with general office and administrative tasks
• Maintain a clean and organized front office area

Requirements

• Must pass background check
• Strong customer service and communication skills
• General computer skills and comfort learning reservation software
• Ability to multitask and stay organized in a fast-paced environment
• Previous office, hospitality, retail, or customer service experience is a plus

Benefits

• Competitive pay for all hours worked
• Free or discounted RV site (if applicable)
• Generous yearly PTO
• Career-like benefits
• Matching 401k (after 6 months of employment)