FT Service Navigator

Mental Health Resources; Clovis (NM); In loco; USD 23.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Dental Insurance (Free for employee)

Vision Insurance (Free for employee)

401(K) with employer matching

Life Insurance (Free while employed)

Long Term Disability

Paid Time Off

Sick Leave

Paid Holidays

License Reimbursement

Employee Assistance Program

Mileage Reimbursement

Growth opportunities

Descrizione del lavoro

Mental Health Resources in Clovis, NM is seeking a CCBHC Service Navigator to review intake screeners, educate clients on programs, and connect them with care that fits recovery goals. You will guide clients through referrals to community resources and support services.

The role requires strong communication skills and a compassionate approach. The position involves meeting clients at intake, performing brief interventions for alcohol use if indicated, documenting in the EHR, and aiding

Competenze

• High school diploma required.
• Valid driver’s license.
• Willing to obtain certification in Motivational Interviewing and SBIRT.
• Bilingual/Spanish-speaking encouraged.

Mansioni

• Meet with clients at intake to review screeners and link to community resources.
• Refer clients to CCBHC programs that meet immediate needs and reduce barriers to care.
• Conduct brief intervention for problematic alcohol use if AUDIT-C indicates.
• Discuss agency and community programs to support recovery needs.
• Perform Health Screenings and collect basic health data (BP, weight).
• Assist clients in creating advance directives and connect to resources.
• May conduct 24-hour follow-up calls after discharge from acute care.
• Document interactions, referrals, and follow-ups in the EHR.

Conoscenze

Bilingual (Spanish)

Motivational Interviewing

SBIRT

Intake coordination

Formazione

High School Diploma

Strumenti

EHR

Descrizione del lavoro

Description

The CCBHC Service Navigator helps individuals who are seeking services with MHR by reviewing intake screeners and making referrals to community resources and service programs as indicated by their screeners. The CCBHC Service Navigator is expected to have a general understanding of all programs offered by the CCBHC so that clients can be educated about the programs and connected effectively to care that best fits their recovery goals.

Requirements

Full Time, 40 hours, non-exempt

Starting pay: $17.37/hr

Minimum of a high school diploma

Valid driver's license

Possess or be willing to obtain certification in Motivational Interviewing and SBIRT (Screening, Brief Intervention and Referral to Treatment

Bilingual/Spanish-speaking individuals are strongly encouraged to apply.

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Meet with clients upon intake to review all intake screeners, address SDOH needs and link the client to an appropriate community resource to reduce SDOH factors
• Will have a working knowledge of all CCBHC services and will refer the individual to programs within the CCBHC that can support immediate needs and reduce barriers to care.
• Will conduct brief intervention with clients regarding problematic alcohol use if indicated in AUDIT-C screener.
• Will discuss programs or groups offered at the agency or within the community to support recovery needs of the client
• Will complete the Health Screening with the client and will obtain basic health information, such as Blood Pressure and weight, and will help to navigate a referral to a primary care physician if needed.
• Will assess a client's desire to create an advance directive and will link the client to the agency resource for completion.
• May be asked to complete 24-hour follow-up calls for clients exiting acute care or ED care to ensure needs are met.
• Will utilize the EHR for documentation of interactions, referrals made and follow ups with clients

Benefits

• Health Insurance offered
• Free Dental Insurance for employee
• Free Vision Insurance for employee
• 401(K) with employer matching (4%)
• Free Life Insurance while employed
• Long Term Disability offered while employed
• Paid Time Off (PTO)-can accumulate and roll over up to 240 hrs
• Sick Leave
• Paid Holidays (11)
• License Reimbursement
• Employee Assistance Program
• Smart Dollar Budget
• Bilingual/Spanish speaker incentive
• Employee covered under agency liability insurance
• Mileage Reimbursement
• Opportunities for growth within the community