FT Sales Supervisor: Bombas

Leap, Inc.; Boca Raton (FL); On-site; USD 24,796 - 30,307; Full time

Job summary

Leap, Inc. is seeking a passionate Sales Supervisor for their Bombas boutique in Boca Raton. You'll manage daily store operations while driving sales and fostering exceptional customer relationships.

In this role, you'll work closely with the Store Leader to enhance team performance, manage operational functions, and contribute to market initiatives. Ideal candidates should have strong leadership skills, a retail background, and the ability to adapt to dynamic business needs.

The position offers an hourly pay range of $18/hr to $22/hr based on experience.

Qualifications

• Demonstrated leadership skills with the ability to inspire and collaborate effectively with teams.
• Experience in retail or customer-focused roles.
• Flexibility for dynamic business needs, including nights and weekends.
• Actively engaging presence on the sales floor with physical capabilities.

Responsibilities

• Manage day-to-day store operations and drive sales.
• Motivate the team and oversee inventory management and merchandising.
• Implement strategic initiatives to boost performance and uphold guest service standards.
• Contribute to market initiatives such as promotional events.

Skills

Leadership skills

Exceptional selling skills

Adaptability

Strong communication skills

Detail-oriented

Tools

Shopify

Endear

Slack

Job description

We are seeking a passionate and driven Sales Supervisor for our Bombas boutique in Boca Raton. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in‑store experiences, reflecting the prestige and excellence of the brand.

As a Sales Supervisor you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will guide and motivate your team, oversee key operational functions such as inventory management, visual merchandising, and shipment processing, and ensure the smooth and efficient running of the store.

With a one‑team mindset you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations, manage the customer experience, and support your team’s growth, all while operating independently and effectively under pressure.

Position Qualifications

• Must be 18 years of age or older.
• Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals.
• Foundational experience in retail or customer‑focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable.
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
• Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience.

Hourly Pay Range: $18/hr to $22/hr. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

Interpersonal Skills

• People Leadership: Effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.
• Customer‑Centric & Hospitality‑Driven: Seeks to create genuine and authentic connections, anticipates needs, and possesses exceptional selling skills.
• Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients.
• Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail‑Oriented & Efficient: Consistently produces high‑quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPIs)

• Sales‑driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence.
• Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships.
• Demonstrate strong organizational and time‑management skills, consistently completing tasks and meeting deadlines with efficiency and precision.

Diversity Statement

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.