About the Role
We are committed to finding exceptional talent to represent our boutique in Boca Town Center. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections.
In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast‑paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor.
Key Responsibilities
- Support daily sales initiatives, proactively engage clients to drive conversion and loyalty, and maintain visual and operational standards with strong attention to detail.
- Collaborate closely with leadership and teammates to foster a positive, service‑driven culture grounded in accountability and teamwork.
- May include opening and closing responsibilities, as well as potential keyholder duties.
- Support other brands within the Leap platform through new store openings, activations, and coverage needs.
Position Qualifications
- Experience in retail, luxury retail, or high‑touch client‑facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships.
- Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement.
- Customer‑first mindset with a passion for hospitality and creating memorable brand experiences.
- Adaptable and solutions‑oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure.
- Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture.
- Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns.
- Detail‑oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately.
- Flexible availability to meet business needs, including days, nights, weekends, and holidays.
- Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds.
- Must be at least 18 years old.
Hourly Pay Range: $16 to $18. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.
Key Performance Indicators (KPIs)
- Sales Performance: drive results by optimizing conversion, units per transaction (UPT), average unit retail (AUR), and repeat client growth through proactive client engagement.
- Client Retention & Experience: deliver personalized service that contributes to strong net promoter scores (NPS) and long‑term customer loyalty.
- Operational Execution: complete tasks accurately and on time, maintaining brand standards and supporting overall store performance.
Benefits
- Bonus eligible.
- Medical, dental & vision benefits (must average 32+ hours a week).
- AllOne Health – employee assistance program.
- 401(k).
- Accrued PTO: part‑time hourly employees can accrue based on local laws.
- Employee discount and wardrobe allotment for participating Leap brands.
EEO Statement
We value diversity and inclusivity. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, and gender identity are valued.