FT Room Attendant

Hirebridge; Mesa (AZ); On-site; USD 26,000 - 38,000; Full time

Job summary

Hirebridge in Mesa, AZ seeks a dedicated housekeeping team member to clean and service guest rooms in accordance with brand standards and hotel procedures.

You will notify the front desk when rooms are ready, report maintenance issues promptly, maintain a tidy linen cart, and greet guests with professional, courteous service during weekend and holiday shifts.

Qualifications

• High school diploma or equivalent preferred.
• Housekeeping experience is a plus but not required.
• Ability to follow procedures and safety guidelines.

Responsibilities

• Clean and service guest rooms per standards.
• Notify front desk on room completion.
• Report maintenance or safety issues promptly.
• Respond to guest requests courteously.
• Maintain linen cart and storage area.
• Ensure proper handling of keys, equipment, supplies.
• Report lost and found items immediately.
• Participate in team cleaning and self-inspections.
• Respond quickly to guest requests and follow up.
• Present a professional image through grooming and attire.
• Follow company policies and safety guidelines.
• Perform additional duties as assigned.

Skills

Attention to detail

Organizational skills

Time management

Teamwork

Customer service

Education

High school diploma preferred

Job description

Scope:

Responsible for cleaning and servicing guest rooms and/or other designated hotel areas in a timely, organized, and detail-oriented manner. Ensures a clean, comfortable, and welcoming environment that supports guest satisfaction and brand standards.

Key Responsibilities:

• Clean and service assigned guest rooms in accordance with hotel procedures and quality standards.

• Notify the front desk upon room completion to ensure timely availability for guests.

• Report any maintenance issues, safety hazards, or unserviceable rooms to the supervisor promptly.

• Respond to guest and management requests efficiently and courteously.

• Maintain a clean, organized, and fully stocked linen cart and storage area.

• Ensure security and proper handling of keys, equipment, and supplies issued daily.

• Report lost and found items immediately to the supervisor.

• Participate in team cleaning and self-inspection programs as required.

• Respond quickly and politely to guest requests, following up to ensure satisfaction.

• Present a professional image at all times through proper grooming and attire.

• Comply with all company policies, procedures, and safety guidelines.

• Perform additional duties as assigned by supervisors or management.

Qualifications:

Education & Experience:

• High school diploma or equivalent preferred.

• Prior housekeeping or cleaning experience is a plus, but not required.

Skills & Competencies:

• Strong attention to detail

• Organizational and time management skills

• Ability to work independently and as part of a team

• Problem-solving and adaptability

• Excellent customer service and communication skills

Working Conditions:

• Must be available to work weekends and holidays.

• Work is performed in a fast-paced, physical environment.

• Frequent use of common household and industrial cleaning chemicals.

• Occasional overtime may be required.