FT Receptionist/Medical Assistant needed for busy Primary Care

CareMed Primary and Urgent Care PC; Selden (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Dental insurance

Vision insurance

Job summary

Caremed Primary and Urgent Care PC in Coram, NY is seeking a Full-Time Receptionist/Medical Assistant to join our busy primary care team. This role blends front-desk duties with clinical support in a fast-paced environment, requiring professionalism, multitasking and clear communication.

You will greet patients, answer phones, schedule appointments, verify insurance, collect copays, and assist with basic medical tasks.

Qualifications

• Prior experience as a Medical Assistant and/or Medical Receptionist preferred.
• Familiarity with EMR/EHR systems and medical billing practices.
• Knowledge of vital signs, phlebotomy, and basic clinical procedures.
• Strong communication and customer service skills with a patient-first attitude.
• Ability to multitask and thrive in a high-volume, fast-paced environment.
• Medical Assistant certification (CMA, RMA, or equivalent) a plus.
• Experience with insurance verification and prior authorizations preferred.

Responsibilities

• Greeting and assisting patients
• Answering phones in a timely manner
• Taking accurate and concise messages for the doctors and medical assistants
• Patient scheduling based on practice guidelines
• Perform the patient check-in process to ensure accurate collection of information and copayments/co-insurance
• Generating electronic referrals
• Verify insurance coverage
• Making sure that the daily copay/coinsurance collections are correctly documented and proved out at the end of the day
• Responsible for making sure that the waiting room is keep clean and neat
• Training new staff in policies and procedures
• Accurately documenting patient history and medications
• Taking patient vitals and entering them into the EHR
• Ensuring that all data for MACRA are followed, obtained and documented
• Scanning patient related documents into the EHR
• Collection of specimens, perform phlebotomy, PT/INR, spirometry & EKGs
• Obtaining prior authorizations for procedures and medications
• Communicate with the physician and patient regarding messages, labs, etc
• Returning messages to patients as per the physician’s instructions
• Making sure that medical supplies inventory is sufficient and informing Practice Manager of needed supplies

Skills

Bilingual English/Spanish

Customer service

Communication skills

Multitasking

Education

Medical Assistant certification (CMA, RMA, or equivalent)

Tools

EMR/EHR systems

Medical billing practices

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k) matching
• Dental insurance
• Vision insurance

About the Role:

Caremed Primary and Urgent Care PC is looking for an energetic and dedicated Full-Time Receptionist/Medical Assistant to join our busy and growing primary care practice in Coram, NY. This is a fantastic opportunity to be part of a fast-paced healthcare team where your skills and compassion make a real difference in patients' lives every day. Must be able to multitask and have strong communication skills. Bilingual English / Spanish is a plus.

The job will primarily be as a receptionist but can cover the Medical Assistant position when needed. The office hours are Monday, Thursday 8-6 /Tuesday, Wednesday, Friday 8-5 / alternating Saturdays 8-1 so the schedule will fall within these times.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Greeting and assisting patients
• Answering phones in a timely manner
• Taking accurate and concise messages for the doctors and medical assistants
• Patient scheduling based on practice guidelines
• Perform the patient check-in process to ensure accurate collection of information and copayments/co-insurance
• Generating electronic referrals
• Verify insurance coverage
• Making sure that the daily copay/coinsurance collections are correctly documented and proved out at the end of the day
• Responsible for making sure that the waiting room is keep clean and neat
• Training new staff in policies and procedures

SECONDARY DUTIES AND RESPONSIBILITIES:

• Accurately documenting patient history and medications
• Taking patient vitals and entering them into the EHR
• Ensuring that all data for practice goals for MACRA are followed, obtained and documented
• Scanning patient related documents into the EHR
• Collection of specimens, perform phlebotomy, PT/INR, spirometry & EKGs
• Obtaining prior authorizations for procedures and medications
• Communicate with the physician and patient regarding messages, labs, etc
• Returning messages to patients as per the physician’s instructions
• Making sure that medical supplies inventory is sufficient and informing Practice Manager of needed supplies

Requirements:

• Prior experience as a Medical Assistant and/or Medical Receptionist preferred
• Familiarity with EMR/EHR systems and medical billing practices
• Knowledge of vital signs, phlebotomy, and basic clinical procedures
• Strong communication and customer service skills with a patient-first attitude
• Ability to multitask and thrive in a high-volume, fast-paced environment
• Medical Assistant certification (CMA, RMA, or equivalent) a plus
• Experience with insurance verification and prior authorizations preferred

About Us:

Caremed Primary and Urgent Care PC is a trusted healthcare provider serving the Coram, NY community, offering comprehensive primary and urgent care services to patients of all ages. Our patients rely on us for compassionate, high-quality care, and our team members enjoy a supportive, collaborative work environment where everyone plays a vital role. Join us and be part of a practice that is dedicated to both patient wellness and employee growth.