FT Operations Associate

Ralph Lauren; New York (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

Ralph Lauren in New York is seeking a Store Operations Associate to provide exceptional customer service and support all store functions including inventory, shipping, and facilities coordination.

You will partner with departments, maintain supplies, process invoices with Accounts Payable, and uphold loss prevention standards. This role requires strong communication, teamwork, and the ability to lift up to 30 lbs and work on the sales floor.

Qualifications

• Experience supporting store operations and office duties.
• Excellent communication and interpersonal skills.
• Proficient with Microsoft Office and Workday.
• Ability to lift up to 30 lbs and climb as trained.

Responsibilities

• Provide support with inventory preparation and execution.
• Assess store processes and improve efficiency.
• Maintain supplies for office, facilities, and grooming products.
• Coordinate invoices with Accounts Payable and ensure timely approvals.
• Support loss prevention procedures to reduce shrink.
• Coordinate engraving and embossing services.
• Ensure proper processing of incoming/outgoing merchandise.
• Read and execute transfer, shipping, and inventory documents.
• Control and replenish supplies as directed by management.
• Demonstrate passion for the product.

Skills

Customer service

Time management

Organizational skills

Team player

Communication skills

Computer skills

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Provide an exemplary customer experience by maintaining efficient and effective support in all store Operations functions as needed, including but not limited to: Shipping/Receiving, Stock Room, Cash Office, repairs, and operational administrative duties.

Responsibilities

• Provide support with inventory preparation and execution.
• Partner to assess store processes and procedures, ensuring maximum efficiency and effectiveness. Provide suggestions and solutions when appropriate.
• Maintain all supplies for Office and Facilities needs and Grooming products for associates.
• Work with Accounts Payable to make sure all invoices are approved correctly and promptly.
• Support new and existing loss prevention procedures to support shrink reduction and all asset protection procedures.
• Coordinate the engraving and embossing services.
• Ensure that incoming and outgoing merchandise are processed according to company regulations and standards.
• Demonstrate the ability to read and execute transfer documents, shipping documents, alteration documents, inventory count sheets, UPS documents, sales tickets, invoices etc.
• Responsible for the control and replenishment of supplies as requested by the General and Department Manager.
• Demonstrate a true passion and respect for the product.

Salary range: $18 - $28 hourly

Qualifications

• Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character
• Strong time management skills with the ability to multi-task and prioritize effectively
• Strong organizational skills
• Collaborative team player willing to partner with and support all departments
• Strong communication and interpersonal skills
• Relevant work experience preferred
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
• Ability to operate the register, stand, move and walk for multiple hours