Supervisor, Operations

Ralph Lauren; New York (NY); On-site; USD 27,552 - 41,328; Part time

Job summary

A leading global lifestyle brand is seeking a candidate to provide exemplary customer experience and oversee all store operations including shipping and receiving, stock management, and administrative duties. Ideal applicants will be detail-oriented, able to work in a fast-paced environment, and have strong computer skills. The role is eligible for a salary range of $20 to $30 hourly, with shifts primarily in New York, NY.

Qualifications

• Ability to work well in a fast-paced environment.
• Detail oriented and organized.
• Enthusiasm to maintain company image.
• Relevant work experience preferred.
• Ability to lift up to 30 lbs.

Responsibilities

• Provide an exemplary customer experience.
• Oversee incoming and outgoing merchandise processing.
• Prepare outgoing freight to stores or distribution centers.
• Control and replenish supplies as requested.
• Maintain compliance with company regulations.

Skills

Detail oriented

Team collaboration

Strong computer skills

Ability to work in a fast-paced environment

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands, and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands.

Inclusion and Culture

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through:

• Talent, Education & Communication
• Employee Groups
• Celebration

Responsibilities

Provide an exemplary customer experience by maintaining efficient and effective support in all store operations functions as needed, including but not limited to: shipping/receiving, stock room, cash office, repairs, and operational administrative duties. To ensure that incoming and outgoing merchandise are processed in an accurate manner according to company regulations and standards. Supervise the Shipping and Receiving department, ensuring that work is processed in a timely and efficient manner.

• Oversee and ensure that incoming merchandise is processed accurately, verifying that all shipments arrive secure and complete. Verify that goods received match descriptions on documents. Report any discrepancies.
• Oversee and ensure that outgoing merchandise is processed accurately, and that documentation is properly completed.
• Verify that proper documentation accompanies all customer mail‑outs, send‑lip, sales receipt, and tissue.
• Prepare all outgoing freight to company stores or distribution centers with proper documentation.
• Responsible for the control and replenishment of supplies requested by the General Manager.
• Responsible for maintenance duties as required by the General Manager.
• Demonstrate the ability to read and execute transfer documents, shipping documents, alteration documents, inventory count sheets, UPS documents, sales tickets, invoices, etc.
• Knowledge of shrinkage control and Company regulations on how to handle problems and report violations.

Salary

Salary range: $20 - $30 hourly.

Qualifications

• Ability to work well in a fast‑paced environment.
• Must be detail oriented and organized.
• Ability to collaborate and work within a team environment.
• Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character.
• Relevant work experience preferred.
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately using a ladder as trained under RL Health & Safety guidelines.