FT Host - Rules & Regs

Fairmont Hotels & Resorts; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading luxury hotel in Austin as a Pool Host, where you'll provide exceptional service at the rooftop pool and bar. Engage with guests, assist with menu inquiries, and ensure a relaxing atmosphere. Enjoy benefits like paid time off, insurance, and opportunities for growth within the company.

Benefits

Paid time off

Medical, Dental and Vision Insurance

Complimentary shift meal

Employee benefit card

Learning programs

Qualifications

• Previous service experience an asset.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Consistently offer a professional, friendly greeting.
• Assist guests regarding food and beverage menu items.
• Follow all safety and sanitation policies.

Skills

Communication

Organizational Skills

Interpersonal Skills

Problem Solving

Job description

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Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Company Description

Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Join the Rules & Regs Pool team at Fairmont Austin as Pool Host. Rules & Regs Pool is an outdoor pool and bar located on the rooftop of the 7th floor of Fairmont Austin, with panoramic views of Lady Bird Lake and the Austin skyline. This refreshing respite is open 7 days a week, offering light fare throughout the day, accompanied by a signature list of unique cocktails hand-crafted by friendly mixologists. Rules & Regs Pool is a haven for those looking for serious relaxation with 14 well-appointed cabanas, two heated pools and a spacious Jacuzzi.

Responsibilities

• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned
  
  

What Is In It For You

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous service experience an asset Excellent communication and organizational skills
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
  
  

Physical Demands

This Position Requires

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps
  
  

Additional Information

Your Team And Working Environment

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality

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