FT Host - Rules & Regs Pool

Accor Hotels; Austin (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player invites you to join their vibrant team at a luxury hotel in Austin. As a Pool Host, you'll be at the heart of a refreshing rooftop experience, delivering exceptional service while surrounded by stunning views. This role not only offers the chance to engage with guests but also to thrive in a supportive and dynamic environment. With opportunities for personal growth and a commitment to sustainability, your journey here promises to be fulfilling. Embrace the chance to be part of a team that values your contributions and encourages you to shine in your hospitality career.

Benefits

Paid time off

Medical, Dental and Vision Insurance

401K

Complimentary shift meal

Employee benefit card

Learning programs

Educational Assistance

Corporate Social Responsibility activities

Qualifications

• Previous service experience is an asset.
• Strong interpersonal and problem-solving abilities are required.

Responsibilities

• Provide professional and friendly service to guests.
• Assist guests with food and beverage menu items.
• Follow safety and sanitation policies.

Skills

Excellent communication skills

Organizational skills

Interpersonal skills

Problem-solving abilities

Ability to work under pressure

Teamwork

Job description

Company Description

Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Job Description

Join the Rules & Regs Pool team at Fairmont Austin as Pool Host. Rules & Regs Pool is an outdoor pool and bar located on the rooftop of the 7th floor of Fairmont Austin, with panoramic views of Lady Bird Lake and the Austin skyline. This refreshing respite is open 7 days a week, offering light fare throughout the day, accompanied by a signature list of unique cocktails hand-crafted by friendly mixologists. Rules & Regs Pool is a haven for those looking for serious relaxation with 14 well-appointed cabanas, two heated pools and a spacious Jacuzzi.

Responsibilities

• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous service experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands

This position requires:

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent