Residence Inn Town Center - Front Desk Agent - FT

Coastal Hospitality Associates; Virginia Beach (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality invites you to join their dynamic team as a Front Desk Agent. In this full-time role, you will be the welcoming face of the hotel, responsible for greeting guests and ensuring a smooth check-in and check-out experience. With a focus on outstanding customer service, you will address inquiries and resolve issues, all while maintaining a professional appearance. This position offers a great opportunity to grow within a vibrant business community in Virginia Beach's Central Business District. Enjoy a competitive hourly wage, health benefits, and a supportive work environment that values your contributions.

Benefits

Health Coverage

Paid Time Off

401K

Flexible Spending Accounts

Travel Discounts

Qualifications

• Minimum six months of hotel front desk experience required.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Greet guests and ensure outstanding service.
• Handle guest registration and check-out processes.

Skills

Customer Service

Problem Solving

Communication

Job description

Residence Inn Town Center - Front Desk Agent - FT

Join us to apply for the Residence Inn Town Center - Front Desk Agent - FT role at Coastal Hospitality Associates.

Position Details

The Residence Inn Virginia Beach Town Center features 120 all-suite rooms, meeting space, indoor pool, and an outdoor patio with grills and a firepit. Located in Virginia Beach’s Central Business District, it is near Town Center, surrounded by a vibrant business community.

Role Overview

The Front Desk Agent is responsible for greeting guests, registering them, and checking them out, ensuring outstanding service and profitability. Responsibilities include guest registration, check-out, answering inquiries, resolving issues, and maintaining a professional appearance.

Requirements

• Minimum six (6) months of hotel front desk experience.
• Flexible schedule including days, evenings, weekends, and holidays.
• Professional appearance and courteous service are essential.

Compensation & Benefits

Base pay is $15.00/hr plus benefits, including health coverage, paid time off, 401K, flexible spending accounts, and travel discounts.

Additional Information

Employment type: Full-time. Level: Entry. Industry: Hospitality.

Join our team and enjoy a dynamic work environment with growth opportunities!