FT Deli Bakery Sales Manager (H)

Food Lion; Portsmouth (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated FT Deli Bakery Sales Manager to enhance store operations and foster customer relationships. This role involves managing the Deli Bakery department, leading a team to meet financial goals, and ensuring a positive shopping experience through exceptional service. The ideal candidate will possess strong leadership and communication skills, with a commitment to maintaining high standards of safety and quality. Join a company that values its associates and strives to create a welcoming environment for all customers.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team effectively.
• Understanding of store operations and merchandising techniques preferred.

Responsibilities

• Manage the Deli Bakery department and supervise associates.
• Create a positive shopping experience through excellent customer service.
• Ensure compliance with safety and sanitation standards.

Skills

Team Leadership

Customer Service

Problem Solving

Communication Skills

Education

High School Diploma

Tools

Financial Reports

ACIS

Scheduling Software

Job description

Join to apply for the FT Deli Bakery Sales Manager (H) role at Food Lion

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Join to apply for the FT Deli Bakery Sales Manager (H) role at Food Lion

Address: USA-VA-Portsmouth-1503 London Blvd

Store Code: Store 01555 Deli (7226022)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties And Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates
• Daily management of labor (i.e., expected live) and the coaching of associates to achieve productivity expectations
• Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
• Support the achievement of budgeted financial and operating results
• Create a positive shopping experience by maintaining enthusiastic customer awareness, emphasizing fast, easy, flexible, and friendly customer service
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
• Control store expenses through proper ordering, care for supplies and equipment
• Use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems; understand and utilize the Average Cost Inventory System (ACIS)
• Maintain department appearance, quality, variety, workplace safety, food safety, and sanitation standards
• Write Deli Bakery HMS schedules to ensure extraordinary customer service at all times, creating schedules every other week
• Ensure proper ordering, receiving, preparation, conditioning, and displaying of merchandise according to policies and guidelines
• Observe and correct unsafe conditions to prevent accidents
• Ensure compliance with local, state, and federal regulations and report all accidents accordingly
• Monitor shrinkage and provide coaching to prevent inventory losses
• Utilize advertising and sales promotion materials effectively
• Adhere to company guidelines, policies, and standards; maintain security standards
• Maintain a neat, well-groomed personal appearance and comply with dress code
• Complete required training courses and meet physical requirements of the position
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Ability to lead and manage a team
• Understanding of store operations and merchandising techniques preferred
• Effective communication, customer service, and selling skills
• Willingness to learn multiple tasks and technical requirements
• Ability to solve problems using technical information
• Minimum age requirements met
• Certification as a Food Safety Manager by the National Registry or similar organization within 90 days of employment, maintained during employment

Physical Requirements

• Ability to use computers and communication systems
• Push or pull up to 2000 pounds with a pallet jack
• Lift and handle products weighing up to 50 lbs.
• Stand continuously, with frequent walking
• Handle various cleaning and packaging substances
• Perform repetitive motions and reach at various heights
• Work in extreme temperatures for short durations
• Sufficient visual acuity to check documents

Food Lion is an equal opportunity employer, providing employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or expression.