FT Produce Sales Manager (H)

Food Lion; Portsmouth (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated FT Produce Sales Manager to lead and inspire a team within their vibrant Produce Department. This role is pivotal in managing store operations, achieving financial goals, and fostering a culture of exceptional customer service. With a focus on training and developing associates, you will create a welcoming shopping environment while ensuring the highest standards of quality and safety. If you possess strong leadership skills and a passion for fresh produce, this is an exciting opportunity to make a significant impact in the community.

Qualifications

• Excellent interpersonal, organizational, communication, and customer service skills.
• Leadership ability to direct others and problem-solving skills using technical information.

Responsibilities

• Manage the Produce Department, including hiring, training, and developing department associates.
• Create a positive shopping environment with fast, friendly customer service.
• Ensure proper ordering, receiving, preparation, and display of merchandise.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Customer Service Skills

Problem-Solving Skills

Leadership Ability

Education

High School Diploma or Equivalent

Tools

Handheld Computers

Inventory Systems

Job description

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Address:

USA-VA-Portsmouth-3539 Airline Blvd.

Store Code:

Store 02659 Produce/Perishable (7236104)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties And Responsibilities

• Manage the Produce Department, including hiring, training and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training and conduct timely formal performance appraisals for direct reports
• Manage labor expectations and coach associates to achieve productivity goals
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
• Support the achievement of budgeted financial and operating results
• Create a positive shopping environment with fast, friendly customer service
• Model outstanding customer service and use product knowledge to meet customer expectations
• Control store expenses through proper ordering and care for supplies and equipment
• Utilize company tools such as financial reports, inventory systems, scheduling, and business information systems
• Maintain department appearance, quality, safety, food safety, and sanitation standards
• Write schedules to ensure excellent customer service at all times
• Understand and manage scheduling, sales, projections, hiring, training, and other departmental responsibilities
• Ensure proper ordering, receiving, preparation, and display of merchandise
• Monitor and correct unsafe conditions to prevent accidents
• Record and report accidents according to procedures
• Monitor inventory shrinkage and coach staff to prevent losses
• Ensure proper use of advertising and promotional signage
• Comply with all regulations and company policies
• Maintain security standards
• Complete required training courses
• Recognize accomplishments and provide constructive feedback
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Excellent interpersonal, organizational, communication, and customer service skills
• Understanding of store operations preferred
• Willingness to learn multiple tasks and technical requirements
• Problem-solving skills using technical information
• Leadership ability to direct others
• Must meet minimum age requirements
• Physical ability to perform job duties with or without accommodations
• Certification as Food Safety Manager or ability to obtain within 90 days

Physical Requirements

• Proficiency with computers and communication systems
• Ability to use handheld computers for orders and inventory
• Stand and walk frequently
• Push or pull heavy loads with equipment
• Perform repetitive motions and lift weights as specified
• Handle cleaning and packaging substances safely
• Reach, grasp, and work in extreme temperatures
• Sufficient visual ability for reading and checking documents

Food Lion is an equal opportunity employer, providing employment without regard to protected characteristics.