FT CUSTOMER SERVICE SUPPORT REP - WORK FROM HOME

Labcorp; Westfield (MA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in the healthcare industry, Labcorp seeks a Customer Service Support Rep to join their remote team. This role involves managing customer inquiries, troubleshooting issues, and ensuring satisfaction through effective communication. Candidates should possess strong service skills and be able to handle inquiries efficiently.

Benefits

Medical, dental & vision

401k

PTO

Qualifications

• Strong communication and problem-solving skills required.
• Ability to work independently and manage customer inquiries efficiently.

Responsibilities

• Respond to customer inquiries in a timely and professional manner.
• Troubleshoot and resolve customer issues and concerns.
• Document all interactions and maintain product knowledge.

Skills

Customer service

Communication

Problem-solving

Job description

Customer Support / Remote] - Anywhere in U.S. / Up to $25 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Support Rep at Labcorp, you will : Respond to customer inquiries in a timely and professional manner; Troubleshoot and resolve customer issues and concerns; Document all interactions and resolutions accurately; Maintain a thorough understanding of Labcorp's products and services; Communicate effectively with other departments to ensure customer satisfaction; Escalate complex issues to the appropriate team for further assistance...Hiring Immediately >

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