FT CUSTOMER SERVICE SUPPORT REP - WORK FROM HOME

Labcorp; Bossier City (LA); Remote; USD 52,000 - 60,000; Full time

Job summary

Labcorp is seeking a Customer Service Support Representative to handle customer inquiries, troubleshoot issues, and maintain records. This role is crucial for ensuring customer satisfaction and involves effectively communicating with multiple departments. If you have strong problem-solving skills and a customer-focused mindset, apply now!

Benefits

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off (PTO)

Qualifications

• Ability to resolve customer issues promptly.
• Maintaining product knowledge is essential.
• Clear and effective communication skills required.

Responsibilities

• Respond to customer inquiries promptly and professionally.
• Troubleshoot and resolve customer issues efficiently.
• Document all interactions and resolutions accurately.

Skills

Effective communication

Problem-solving

Customer service skills

Job description

Customer Support / Remote - Anywhere in U.S.
Up to $25 per hour
Medical, dental & vision insurance
401k plan
PTO

As a Customer Service Support Representative at Labcorp, your responsibilities include:

1. Responding to customer inquiries promptly and professionally
2. Troubleshooting and resolving customer issues
3. Documenting all interactions and resolutions accurately
4. Maintaining a thorough understanding of Labcorp's products and services
5. Communicating effectively with other departments to ensure customer satisfaction
6. Escalating complex issues to the appropriate team for further assistance

Hiring Immediately