FT CUSTOMER SERVICE SUPPORT REP - WORK FROM HOME

Labcorp; Irmo (SC); Remote; USD 10,000 - 60,000; Full time

Job summary

Labcorp is seeking a Customer Service Support Rep for remote work across the U.S. The role involves responding to customer inquiries, troubleshooting issues, and ensuring satisfaction by documenting interactions effectively. Join Labcorp's dedicated team and contribute to enhancing customer experience while enjoying benefits like medical, dental, and 401(k).

Benefits

Medical, dental & vision insurance

401k

Paid Time Off (PTO)

Qualifications

• Ability to respond to customer inquiries in a timely manner.
• Maintain thorough understanding of products and services.
• Effective interaction with teams to boost customer satisfaction.

Responsibilities

• Respond to customer inquiries in a timely and professional manner.
• Troubleshoot and resolve customer issues and concerns.
• Document all interactions and resolutions accurately.

Skills

Effective communication

Troubleshooting

Customer service skills

Job description

Customer Support / Remote] - Anywhere in U.S. / Up to $25 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Support Rep at Labcorp, you will : Respond to customer inquiries in a timely and professional manner; Troubleshoot and resolve customer issues and concerns; Document all interactions and resolutions accurately; Maintain a thorough understanding of Labcorp's products and services; Communicate effectively with other departments to ensure customer satisfaction; Escalate complex issues to the appropriate team for further assistance...Hiring Immediately >

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