FT Customer Service Specialist - Work From Home

California Jobs; Palo Alto (CA); Remote; USD 35,000 - 55,000; Full time

Job summary

A leading company in propane distribution services is seeking a Full-Time Customer Service Specialist. This remote position offers competitive pay and a comprehensive benefits package, including medical, dental, vision, and 401k match. The ideal candidate will have excellent communication skills and a commitment to enhancing customer experiences.

Benefits

Competitive pay

Comprehensive benefits package

401k match

Paid time off (PTO)

Remote work flexibility

Qualifications

• Exceptional phone and listening skills required.
• Strong written and verbal communication skills needed.
• Ability to work independently in a remote environment.

Responsibilities

• Handle incoming customer inquiries and resolve issues professionally.
• Provide exceptional support via phone, email, and chat.
• Maintain accurate customer records and troubleshoot concerns.

Skills

Communication

Problem Solving

Listening

Education

High School Diploma or GED

Tools

CRM systems

Job description

FT Customer Service Specialist - Work From Home

Employer Industry: Propane Distribution Services

Why consider this job opportunity:
- Competitive pay
- Comprehensive benefits package including medical, dental, and vision
- 401k match to support your financial future
- Paid time off (PTO) for work-life balance
- Opportunity to enhance customer experience and make a positive impact
- Remote work flexibility available for candidates across the U.S.

What to Expect (Job Responsibilities):
- Handle incoming customer inquiries and resolve issues in a timely and professional manner
- Communicate with customers via phone, email, and chat to provide exceptional service and support
- Maintain accurate customer records and update information as needed
- Troubleshoot and problem-solve customer concerns, escalating issues when necessary
- Proactively identify opportunities to improve the customer experience and suggest solutions

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to work independently in a remote environment

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or support roles
- Familiarity with CRM systems or customer support software
- Strong problem-solving abilities and a proactive mindset
- Experience in industries related to propane or energy services

#CustomerService #RemoteWork #CompetitivePay #Benefits #CareerOpportunity

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About the company

Notice

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