FT CUSTOMER SERVICE SPECIALIST - WORK FROM HOME

Ferrellgas; Bossier City (LA); Remote; USD 35,000 - 50,000; Full time

Job summary

Join a leading company as a Customer Service Specialist, where you'll provide exceptional support to customers. This remote position offers competitive pay and benefits, including medical, dental, and vision insurance, along with a 401k match. Immediate hiring is available for candidates who excel in communication and problem-solving.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k match

Paid time off (PTO)

Qualifications

• Experience in customer service roles preferred.
• Ability to handle inquiries professionally and efficiently.
• Strong communication skills, both verbal and written.

Responsibilities

• Handle incoming customer inquiries and resolve issues promptly.
• Communicate with customers via phone, email, and chat.
• Maintain accurate customer records and troubleshoot concerns.

Skills

Customer service

Communication

Problem-solving

Job description

Customer Support / Remote - Anywhere in U.S.

Join Ferrellgas as a Customer Service Specialist. We offer competitive pay, medical, dental & vision insurance, 401k match, and PTO.

Responsibilities:

1. Handle incoming customer inquiries and resolve issues promptly and professionally.
2. Communicate with customers via phone, email, and chat to provide exceptional service and support.
3. Maintain accurate customer records and update information as needed.
4. Troubleshoot and resolve customer concerns, escalating issues when necessary.
5. Proactively identify opportunities to enhance the customer experience and suggest improvements.

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