FT CUSTOMER SERVICE SPECIALIST - WORK FROM HOME

Superhuman; Kansas City (KS); Remote; USD 50,000 - 65,000; Full time

Job summary

A leading company is hiring a Customer Service Specialist to work remotely from anywhere in the U.S. You will address customer inquiries and complaints, provide solutions, and maintain product knowledge. This role emphasizes proactive problem-solving and effective communication. Comprehensive healthcare and retirement benefits are offered, along with equipment for your work.

Benefits

Comprehensive healthcare coverage

Retirement savings plan

Paid time off (PTO)

Computer & equipment provided

Qualifications

• Excellent communication skills with customers.
• Ability to troubleshoot technical problems.
• Previous experience in customer service preferred.

Responsibilities

• Respond to customer inquiries and complaints in a timely manner.
• Maintain product knowledge to assist customers effectively.
• Document customer interactions systematically.

Skills

Customer Service

Problem Solving

Communication

Technical Troubleshooting

Job description

Customer Support / Remote] - Anywhere in U.S. / Up to $65K per year / Comprehensive healthcare coverage / Retirement savings plan / PTO / Computer & equipment provided - As a Customer Service Specialist at Superhuman, you will : Respond to customer inquiries and complaints in a timely and professional manner; Provide accurate information and solutions to customer issues; Maintain a high level of product knowledge to effectively assist customers; Troubleshoot technical problems and escalate to appropriate departments when necessary; Document all interactions with customers in a detailed and organized manner; Proactively identify and address potential customer concerns before they escalate...Hiring Immediately >

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Customer Service Specialist • Kansas City, KS, United States