FT CUSTOMER SERVICE SPECIALIST - WORK FROM HOME

Ferrellgas; Shreveport (LA); Remote; USD 35,000 - 55,000; Full time

Job summary

Ferrellgas is hiring a Customer Support Specialist for a remote position across the U.S. The role involves providing exceptional service by handling inquiries, troubleshooting issues, and maintaining customer records. Ideal candidates should possess strong communication skills and a background in customer service.

Benefits

Competitive pay

Medical, dental & vision insurance

401k match

PTO

Qualifications

• Experience in customer service is beneficial.
• Strong communication skills across various mediums.

Responsibilities

• Handle incoming customer inquiries and resolve issues promptly.
• Communicate with customers via phone, email, and chat.
• Maintain accurate customer records and troubleshoot concerns.

Skills

Communication

Problem Solving

Customer Service

Job description

Customer Support / Remote - Anywhere in U.S.

Compensation: Competitive pay, Medical, dental & vision insurance, 401k match, PTO

As a Customer Service Specialist at Ferrellgas, your responsibilities include:

1. Handling incoming customer inquiries and resolving issues promptly and professionally;
2. Communicating with customers via phone, email, and chat to provide exceptional service and support;
3. Maintaining accurate customer records and updating information as needed;
4. Troubleshooting and resolving customer concerns, escalating issues when necessary;
5. Proactively identifying opportunities to improve the customer experience and suggesting solutions.

Hiring Immediately >