FT Center Store Manager (H)

Food Lion; Florence (SC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the grocery sector is seeking a Full-Time Center Store Manager. The role involves overseeing store operations, managing staff, and ensuring exceptional customer service. Ideal candidates will possess strong leadership and communication skills, along with a commitment to achieving financial goals. Join a team dedicated to providing a friendly shopping experience while promoting a positive workplace culture.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.

Responsibilities

• Manage the Grocery Department, including hiring and training associates.
• Create a positive shopping environment with enthusiastic customer service.
• Control store expenses through proper ordering and care for supplies.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Customer Service Skills

Leadership Skills

Education

High School Diploma

Job description

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Address: USA-SC-Florence-3208 East Palmetto Street

Store Code: Store 00927 Grocery (7216831)

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store, and throughout the organization.

Duties and Responsibilities

• Manage the Grocery Department, including hiring, training, and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates, provide ongoing performance management, training, and conduct formal performance appraisals for direct reports.
• Manage labor daily and coach associates to achieve productivity expectations.
• Provide leadership and motivation within the store to promote a culture aligned with our Guiding Principles, Core Values, Vision, and Strategy.
• Support the achievement of budgeted financial and operating results.
• Create a positive shopping environment with enthusiastic customer service, ensuring a fast, easy, flexible, and friendly experience.
• Model outstanding customer service, using product knowledge to meet or exceed customer expectations.
• Control store expenses through proper ordering, and care for supplies and equipment.
• Utilize company tools such as financial reports, inventory systems, scheduling, and business information systems.
• Maintain department appearance, quality, variety, safety, and sanitation.
• Ensure department schedules provide excellent customer service at all times.
• Understand and manage scheduling, sales, projections, wages, hiring, training, and other operational aspects.
• Ensure merchandise ordering, receiving, preparation, and display adhere to policies.
• Observe and correct unsafe conditions, report accidents, monitor shrink, and assist with inventory.
• Ensure promotional materials and signage are properly used.
• Comply with regulations and company policies, maintain security standards.
• Complete required training courses.
• Recognize accomplishments and provide counseling as needed to achieve customer satisfaction and sales goals.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Understanding of store operations preferred.
• Willingness to learn multiple tasks and technical requirements.
• Ability to use technical information to solve problems.
• Leadership skills to direct others.
• Must meet minimum age requirements and physical demands.
• Certification as Food Safety Manager or ability to obtain within 90 days.

Physical Requirements

• Proficiency with computers and communication systems.
• Ability to stand, walk, push/pull, lift, and perform repetitive motions.
• Ability to handle substances related to cleaning and packaging.
• Meet activity standards and tolerate working in extreme temperatures.
• Sufficient visual ability for reading invoices and documents.

Food Lion is an equal opportunity employer, providing employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.