Join to apply for the FT Center Store Manager (H) role at Food Lion.
Address: USA-SC-Hartsville-819 W Carolina Avenue
Store Code: Store 02836 Grocery (7237894)
Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Primary Purpose
Support store operations to meet financial and sales goals, build associate and customer relations, and promote a strong culture aligned with Food Lion Strategy. Maintain effective communication with the management team, store associates, and the organization.
Duties and Responsibilities
- Manage the Grocery Department, including hiring, training, and developing associates.
- Supervise department duties, conduct performance appraisals, and manage ongoing training.
- Manage labor and coach associates to meet productivity expectations.
- Lead and motivate the store to promote our Guiding Principles, Core Values, Vision, and Strategy.
- Support achievement of financial and operational targets.
- Create a positive shopping environment with excellent customer service.
- Model friendly customer service and use product knowledge to meet customer expectations.
- Control expenses through proper ordering and care for supplies and equipment.
- Utilize company tools such as financial reports, inventory systems, scheduling, and business information systems.
- Maintain department appearance, quality, safety, and sanitation standards.
- Ensure proper scheduling for optimal customer service.
- Understand scheduling, sales, projections, hiring, and other management functions.
- Oversee merchandise ordering, receiving, and display in accordance with policies.
- Monitor safety conditions and report accidents per procedures.
- Manage inventory shrinkage and assist with bi-annual physical inventory.
- Utilize advertising, signage, and sales promotion materials appropriately.
- Ensure compliance with regulations and company policies.
- Maintain security standards.
- Complete required training courses.
- Recognize accomplishments and provide constructive feedback.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Understanding of store operations preferred.
- Willingness to learn multiple tasks and technical requirements.
- Problem-solving skills using technical information.
- Leadership abilities to direct others.
- Must meet minimum age requirements.
- Physical ability to perform job functions, with or without accommodations.
- Certification as Food Safety Manager or ability to obtain within 90 days.
Physical Requirements
- Proficiency with computers and communication systems.
- Ability to use handheld computers for orders, scans, and inventory.
- Stand and walk frequently.
- Push/pull up to 2000 lbs. with equipment.
- Perform repetitive motions and lift up to 25-100 lbs. as needed.
- Handle cleaning and packaging substances safely.
- Reach and grasp at various levels.
- Work in extreme temperatures for short periods.
- Sufficient visual ability for reading invoices and documents.
Food Lion is an equal opportunity employer, promoting diversity and inclusion in the workplace.