FT Assistant Deli Bakery Manager

Food Lion; Fayetteville (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated individual to support store operations in a fast-paced environment. This role involves managing the Deli Bakery HMS Department, ensuring outstanding customer service, and maintaining compliance with safety regulations. The ideal candidate will foster a positive atmosphere, motivate associates, and utilize company tools to achieve financial goals. Join a team that values community engagement and customer satisfaction, where your contributions will directly impact the shopping experience for thousands of customers every week. If you are passionate about retail and enjoy leading teams, this opportunity is perfect for you.

Qualifications

• Strong leadership skills to manage store operations and associates effectively.
• Ability to analyze financial reports and manage budgets.

Responsibilities

• Manage Deli Bakery HMS Department in the absence of the Deli Manager.
• Ensure compliance with safety and regulatory standards in store operations.

Skills

Customer Service

Team Leadership

Communication

Financial Management

Problem Solving

Education

High School Diploma or Equivalent

Tools

Average Cost Inventory System (ACIS)

Business Information Systems

Job description

Category/Area of Expertise: Retail Operations
Job Requisition: 414859
Address: USA-NC-Fayetteville-5102 Nc Hwy 87 South
Store Code: Store 02613 Deli (7234957)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

DUTIES AND RESPONSIBILITIES

1. Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates.
2. Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation.
3. Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture.
4. Support the achievement of budgeted financial and operating results.
5. Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers.
6. Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations.
7. Control store's expenses through proper ordering, care for supplies and equipment.
8. Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS).
9. Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained.
10. Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times, should create every other week.
11. Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
12. Observe and correct all unsafe conditions that could cause associate or customer accidents.
13. Ensure compliance with local, state and federal regulations.
14. Record and report all associate and customer accidents in accordance with established Food Lion procedures.
15. Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses.
16. Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized.
17. Ensure compliance with local, state and federal regulations.
18. Adhere to all company guidelines, policies and standard practices.
19. Maintain security standards.
20. Maintain a neat, well-groomed