FSP-HFW Program Lead | Hybrid/Remote

Counseling and Research Associates, Inc.; Lancaster (CA); Hybrid; USD 78,000 - 98,000; Full time

Job summary

Counseling and Research Associates, Inc. seeks a Program Supervisor for the Full Service Partnership (FSP) in California.

This non-clinical supervisory role oversees day-to-day administration, program operations, staff performance, engagement, and data reporting to support high-quality family-centered services. Under the Program Manager, you will lead teams, ensure compliance with LACDMH/Medi-Cal requirements, support staff development, and coordinate with clinical and community partners in a

Qualifications

• Bachelor's or master's degree in Human Services, Social Work, Psychology, Child Development, Public Administration or related field.
• Minimum of four (4) years of behavioral health, child welfare, Wraparound, intensive community-based, or related human services experience preferred with supervisory/leadership exposure.
• Familiarity with California High Fidelity Wraparound Standards, Four Phases, Ten Principles, Child and Family Team practice, family voice and choice.

Responsibilities

• Provides day-to-day administrative, operational, and programmatic leadership for assigned FSP staff.
• Monitors census, staffing, caseload distribution, service utilization, engagement, productivity, workflow, and overall program performance.
• Provides supervision, coaching, and performance feedback to staff; supports resolution of workflow barriers and team conflict.
• Oversees enrollment/transfer/transition/disenrollment processes; ensures documentation and referrals are completed.
• Works with clinical staff to ensure timely consultation for clinical concerns and fidelity to HFW.

Skills

Staff supervision

Program leadership

Quality improvement

Documentation and data

Family engagement

Team coordination

Education

Bachelor's or Master's degree in Human Services, Social Work, Psychology, Child Development, Public Administration

Job description

Counseling and Research Associates, Inc. seeks a Program Supervisor for the Full Service Partnership (FSP) in California.

This non-clinical supervisory role oversees day-to-day administration, program operations, staff performance, engagement, and data reporting to support high-quality family-centered services. Under the Program Manager, you will lead teams, ensure compliance with LACDMH/Medi-Cal requirements, support staff development, and coordinate with clinical and community partners in a