FSA Claims Specialist — Fast, Accurate Member Support

CVS Health; East Lansing (MI); On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Michigan (East Lansing) is seeking a full-time claims processor to review and adjudicate flexible spending claims. You will handle inquiries from members by phone and email, process claims on electronic images, and determine eligibility per IRS guidelines.

The role emphasizes accuracy, teamwork, and excellent communication across channels. Expected weekly hours are 40, with a base pay range of $17.00–$31.30 per hour.

Qualifications

• 1+ year of data entry or claims processing experience.
• 1+ year of Microsoft Office Suite Experience.
• Must have experience working multiple screens and applications.
• Effective organizational skills and ability to manage multiple tasks.
• Work effectively in a team environment.
• Effective communication skills, both verbal and written.

Responsibilities

• Review and adjudicate routine Flexible Spending claims per guidelines and IRS rules.
• Interact with members by phone and email for inquiries in a professional manner.
• Process claims on electronic images for about 8 hours daily.
• Determine eligibility for reimbursement according to IRS guidelines.
• Assist the Customer Service team as needed.

Skills

Data entry

Claims processing

Organizational skills

Teamwork

Verbal and written communication

Tools

Microsoft Office

Multiple screen workflow

Job description

CVS Health in Michigan (East Lansing) is seeking a full-time claims processor to review and adjudicate flexible spending claims. You will handle inquiries from members by phone and email, process claims on electronic images, and determine eligibility per IRS guidelines.

The role emphasizes accuracy, teamwork, and excellent communication across channels. Expected weekly hours are 40, with a base pay range of $17.00–$31.30 per hour.