Frozen Foods Service Associate

Hyvee.io; West Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in West Des Moines, IA is seeking a Frozen Foods Clerk to provide friendly, efficient service in the Frozen Foods department. You will rotate and replenish merchandise, check temperatures of cases, assist customers in finding items, and help maintain cleanliness and safety throughout the area.

No formal education is required; six months or less of related work experience is preferred. You will work in a fast-paced environment, supporting store operations with a team-focused attitude and a

Qualifications

• Ability to provide prompt, efficient customer service in a fast-paced environment.
• Strong arithmetic and numerical accuracy for transactions.
• Capable of learning store policies and following hygiene/dress guidelines.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Learns customers' names and addresses them by name whenever possible.
• Assists customers by escorting them to products, securing items, loading/unloading heavy items, and noting customer suggestions.
• Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking orders.

Skills

Customer service

Teamwork

Communication

Problem solving

Basic arithmetic

Tools

Pallet jacks

Register systems

Two-wheeler

Box cutters

Box crusher

C.A.R.S. reordering system

Job description

Hy-Vee in West Des Moines, IA is seeking a Frozen Foods Clerk to provide friendly, efficient service in the Frozen Foods department. You will rotate and replenish merchandise, check temperatures of cases, assist customers in finding items, and help maintain cleanliness and safety throughout the area.

No formal education is required; six months or less of related work experience is preferred. You will work in a fast-paced environment, supporting store operations with a team-focused attitude and a