Frozen Foods Dept Lead: Customer Service & Growth

Hy-Vee Inc; Spring Lake Park (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Hy-Vee Inc. is seeking a Frozen Foods Department Manager to lead the Frozen Foods department, ensuring freshness, proper stocking, accurate pricing, and outstanding customer service.

You will recruit, train, supervise, and evaluate department staff, set weekly schedules, monitor inventory, and partner with store leadership to achieve profitability and retail excellence. This role requires hands-on leadership in a fast-paced environment. Attention to sanitation and safety standards is essential.

Qualifications

• Must have strong customer service orientation and ability to lead a team.
• Experience supervising food department staff or similar retail leadership preferred.
• Ability to manage schedules, training, and performance evaluations.

Responsibilities

• Maintains positive department atmosphere with teamwork and guest focus.
• Leads customer service, pricing accuracy, and product freshness in Frozen Foods.
• Recruits, trains, and evaluates department staff; sets weekly work schedules.
• Maintains proper sanitation, safety, and merchandising standards.
• Monitors inventory and coordinates with store leadership to meet goals.

Skills

Customer service

Leadership

Training

Communication

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

Hy-Vee Inc. is seeking a Frozen Foods Department Manager to lead the Frozen Foods department, ensuring freshness, proper stocking, accurate pricing, and outstanding customer service.

You will recruit, train, supervise, and evaluate department staff, set weekly schedules, monitor inventory, and partner with store leadership to achieve profitability and retail excellence. This role requires hands-on leadership in a fast-paced environment. Attention to sanitation and safety standards is essential.