FROZEN FOOD/LEAD CLERK

Smart Justice California; Omaha (NE); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading grocery retailer is seeking a dedicated individual for a customer service role within the Frozen Foods department. The position involves managing sales goals, creating a welcoming customer environment, and supporting operational tasks. Ideal candidates should exhibit strong communication skills and a commitment to teamwork.

Benefits

Healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement up to $21,000

Opportunities for growth through training

Qualifications

• Must be at least 18 years old.
• Management experience preferred.
• Retail experience preferred.

Responsibilities

• Promote trust and respect among team members.
• Manage schedules to meet customer demand.
• Ensure compliance with laws and company policies.

Skills

Effective communication

Basic math skills

Ability to handle stressful situations

Education

High school diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Achieve sales and profit goals for the department, monitoring and controlling all quality assurance standards. Direct and supervise all functions, duties, and activities within the department. Support the day-to-day operations of the Frozen Foods department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based primarily in Omaha, Nebraska, Baker's merged with The Kroger Company in 2001. Today, we serve Baker's customers in 11 stores across Nebraska.

As part of the Kroger family, we are committed to bringing together diverse teams passionate about food and people, with a common purpose: To Feed the Human Spirit. We strive to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

People matter here. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you are caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Baker's family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support through free counseling and confidential financial tools and coaching.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career via our Continuing Education program.
• Opportunities for growth through extensive training and diverse career pathways.

For more information about our benefits and eligibility, please visit our Benefits Page.

Minimum qualifications:

• Effective communication skills
• Basic math skills (counting, addition, subtraction)
• Ability to handle stressful situations
• Must be at least 18 years old

Preferred qualifications:

• High school diploma or equivalent
• Management experience
• Retail experience
• Second language skills (speaking, reading, or writing)

Additional responsibilities include:

• Promoting trust and respect among team members
• Communicating company, department, and job-specific information
• Fostering teamwork to meet goals
• Setting performance goals and empowering staff
• Managing schedules to meet customer demand
• Training and developing staff, conducting performance reviews
• Ensuring compliance with laws and company policies
• Creating a welcoming environment for customers
• Maintaining product knowledge and responding to customer inquiries
• Developing and executing department business plans and sales promotions
• Preparing financial reports and managing inventory
• Adhering to food safety regulations
• Reporting safety risks and illegal activities