Frozen/Dairy Manager

Holiday Market; Madison Heights (MI); On-site; USD 17,000 - 28,000; Full time

Job summary

Holiday Market is seeking a Frozen/Dairy Manager to oversee daily operations in the frozen and dairy departments. You will lead a team, manage inventory, and ensure product quality and presentation meet high standards.

You will supervise staff, organize stock, handle deliveries, and maintain department profitability while delivering excellent customer service and understanding shopper needs. Weekend and holiday coverage is required.

Qualifications

• Experience in a department management or similar leadership role.
• Strong leadership and communication skills with the ability to motivate and develop a team.
• Attention to detail and organizational skills.
• A passion for delivering excellent customer service and understanding customer needs.

Responsibilities

• Supervise and train a team of department staff and ensure best practices for customer service and safety.
• Stock shelves with merchandise, ensuring proper rotation and placement.
• Organize and maintain inventory in stockroom and on the sales floor.
• Assist in receiving and unloading deliveries.
• Monitor product expiration dates and remove expired items.
• Document and report any damage to goods and products.
• Maintain cleanliness and organization in all store areas.
• Provide excellent customer service by answering questions and assisting customers.
• Collaborate with team members to achieve daily tasks and goals.

Skills

Team leadership

Customer service

Inventory management

Safety compliance

Job description

Holiday Market - Dairy / Frozen Stocker

As the Frozen/Dairy Manager at Holiday Market, you will play a crucial role in ensuring that our products are available and displayed neatly for our customers. You will oversee the day-to-day operations of our frozen and dairy departments, ensuring top-notch customer service, efficient inventory management, and the highest standards of product quality. You will be responsible for managing a team, maintaining department profitability, and providing expert guidance on product selection.

Key Responsibilities:

• Supervise and train a team of department staff, ensuring they follow the best practices for customer service, product preparation, and safety standards.
• Stock shelves with merchandise, ensuring proper rotation and placement.
• Organize and maintain inventory in the stockroom and on the sales floor.
• Assist in receiving and unloading deliveries.
• Monitor product expiration dates and remove expired items.
• Documenting and reporting any damage to goods and products.
• Maintain cleanliness and organization in all areas of the store.
• Provide excellent customer service by answering questions and assisting customers as needed.
• Collaborate with team members to achieve daily tasks and goals.

Requirements:

• Experience in a department management or similar leadership role.
• Ability to lift and move heavy items, stand for extended periods, and work in a cold environment.
• Strong attention to detail and organizational skills.
• Strong leadership and communication skills with the ability to motivate and develop a team.
• A passion for delivering excellent customer service and a deep understanding of customer needs and preferences.
• Weekends and holidays are mandatory as they are Holiday Market’s busiest times.

Compensation will be determined based on experience and qualifications and discussed during the interview.

Holiday Market is a family-owned gourmet market dedicated to bringing fresh, high-quality foods to your table while supporting the community you call home. With five convenient locations throughout southeastern Michigan, we’ve built our reputation on great values, exceptional produce, and meats sourced directly from local farmers.