Frozen & Dairy Customer Care Specialist

Food Lion; Carriage Court (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Augusta, GA is seeking a dedicated team member to provide quality customer service within the Perishable Department. You will help maintain standards per the manual, maximize sales through friendly service and reduce shrink through proper procedures.

Responsibilities include receiving deliveries, stocking meat and dairy, using ACIS/CAO systems, keeping the department clean and compliant with safety rules, and supporting colleagues to ensure a positive shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal and customer service skills.
• Ability to learn multiple tasks and operate basic store systems.
• Must meet minimum age requirements.
• Ability to perform physical tasks such as lifting up to 50 lbs.

Responsibilities

• Provide fast, friendly, and accurate customer service.
• Receive deliveries, code, rotate and stock products.
• Maintain department standards and ensure food safety guidelines.
• Help with ordering, receiving, preparation, and display of merchandise.
• Keep meat, dairy, and perishable items properly stocked and organized.

Skills

Customer service

Teamwork

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Food Lion in Augusta, GA is seeking a dedicated team member to provide quality customer service within the Perishable Department. You will help maintain standards per the manual, maximize sales through friendly service and reduce shrink through proper procedures.

Responsibilities include receiving deliveries, stocking meat and dairy, using ACIS/CAO systems, keeping the department clean and compliant with safety rules, and supporting colleagues to ensure a positive shopping experience.