Frontline Team Member: Customer Service & Ops

Express Wash Operations LLC; Northport (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Take 5 Car Wash is hiring for multiple roles across Welcome Station, Wash Station, Convenience Station and general duties. You will deliver friendly customer service, assist with member sign-ups and account management, and keep wash and detail areas clean and safe.

No prior experience is required, and a 60‑day structured certification program will prepare you from day one. You’ll be physically active and work outdoors in all weather.

Qualifications

• Customer service-oriented role with a friendly, professional attitude.
• No prior experience required; a 60‑day certification program is provided.

Responsibilities

• Welcome Station and Sales Performance: provide friendly customer service, assist with member sign-ups and account management, follow pricing and discount policies.
• Wash Station Service: follow safety procedures, prep vehicles, operate wash equipment safely, communicate operational issues to team.
• Convenience Station: engage customers, manage member accounts, stock and organize detail centers, maintain cleanliness and inventory accuracy, manage waste and maintain overall CX.
• General Duties: opening/closing, tunnel cleaning, prepare towels and materials, uphold uniform standards.

Skills

Customer service

Job description

Take 5 Car Wash is hiring for multiple roles across Welcome Station, Wash Station, Convenience Station and general duties. You will deliver friendly customer service, assist with member sign-ups and account management, and keep wash and detail areas clean and safe.

No prior experience is required, and a 60‑day structured certification program will prepare you from day one. You’ll be physically active and work outdoors in all weather.